Program Manager Non Tech 3_18 Months contract_Bangalore

Fluent business level written and verbal communication skills in English is mandatory
• 3-5 years of working experience in a customer oriented job position.
• Ability to work weekend and public holidays is required.
• Passion and interest in enhancing the customer experiences and experience in direct customer interaction.
• Candidate must be customer oriented and have strong negotiation and problem solving skills.
• Excellent interpersonal, written and verbal communication skills; This position requires the ability to use assertive, positive and effective communications skills (written and oral) to, work effectively across multiple management levels up the executive level as necessary.
• Exceptional organizational skills to manage effective escalation within different Microsoft departments.
• Candidate must have the ability to effectively influence and lead actions across the group and organization (cross-group collaboration skills).
• Candidate must be action oriented, demonstrate ability to drive issues to resolution on behalf of the customers.