Program Manager/ Kitchen Manager- Household operations

What You'll Own
Household Operations
Meal planning and execution workflows
Grocery and recurring ordering systems
Inventory management processes
Staff scheduling and accountability
Service quality and member satisfaction
Household Staff SOP adherence
Service quality and staff experience (NPS)

Cross-Functional Coordination
You will coordinate across multiple internal teams:
Commerce Team for on-demand ordering and platform purchases
Research Team for long-tail requests, sourcing, and vendor discovery
Supply Team for staffing requirements including cooks, maids, chef coaches,
nutritionists
You will become exceptionally strong at orchestrating fragmented workflows across people,
tools, vendors, and AI systems.



What We're Looking For
1–5 years of experience in Operations, Program Management, Consulting, Startups,
or Customer Experience
Strong systems thinking and structured problem-solving abilities
Exceptional communication and stakeholder management skills
Comfort working in ambiguity and fast-changing environments
Curiosity about AI and technology-enabled operations