Program Manager- Implementation

Job Summary

Zycus is seeking a Program Manager - Implementation to lead end-to-end implementations of Source-to-Pay (S2P) / Procure-to-Pay (P2P) solutions. The ideal candidate will have proven experience in digital transformation projects within SAP Supply Chain (S/4HANA) or procurement platforms like Ariba, GEP, Coupa, Ivalua, JAGGAER, NetSuite, JD Edwards or any other ERP applications. The candidate should possess strong expertise in risk management and change management strategies, particularly for global rollouts.

Role Responsibilities:

• Lead and oversee End to End implementation of Zycus Source to Pay (S2P) and Procure to Pay (P2P) solutions.
• He will be responsible to drive Continuous Improvement programs in Professional Services as per the Programs laid down by Management and Center of Excellence teams
• Lead and manage multiple challenging projects, catering to diverse industry verticals and geographical locations.
• Conduct kick-off meetings to establish project objectives, deliverables, and expectations.
• Track project progress and ensure timely delivery, evaluating time, cost, and quality parameters, while efficiently managing change requests.
• Draft and obtain sign-off on Statements of Work (SOW) with customers.
• Provide guidance and direction to the project team, facilitating weekly project status review meetings with both the team and customers.
• Identify and mitigate project risks, both internally and externally.
• Follow established processes, provide regular updates, and conduct one-on-one sessions with the team to foster effective project management practices and continuous learning.
• Efficiently resolve client/internal issues related to processed data or software.
• Travel to customer locations periodically for requirements gathering, project status updates, and action planning.
• Develop comprehensive project planning documents for sign-off.
• Foster a collaborative environment by enabling brainstorming sessions to explore innovative approaches.
• Ensure effective resource planning for project deliverables.

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