Program Manager - Funding

The Program Manager – Partner Funding Programs will own the governance, operations, tracking, optimization, and reporting of all OEM and ISV funding programs across the organization. This role is responsible for ensuring Rapyder maximizes funding utilization by maintaining complete, up-to-date knowledge of partner funding programs, eligibility criteria, thresholds, documentation requirements, approval processes, compliance requirements, and reporting mechanisms.

This is a highly analytical, process-oriented Program Management role requiring exceptional coordination, governance, reporting, and stakeholder-management capabilities. The role reports directly to the Head – PMO.

Own end-to-end knowledge and governance of funding programs across: (Hyperscalers)/ISVs

Maintain a centralized repository covering: available funding programs, program objectives, eligibility criteria, customer qualification rules, funding thresholds, investment limits, regional applicability, approval workflows, documentation requirements, timelines, expiry dates, program changes, and renewal schedules.

● Establish organization-wide governance for funding qualification, documentation readiness, submission process, approval tracking, milestone completion, fund utilization, audit readiness, and compliance requirements.

● Maintain zero non-compliance across all submitted funding requests.

Develop and maintain centralized dashboards covering:

● Total available funding, funding submitted, approved, rejected, and utilized

● Funding by OEM, region, sales team, service line, and account

● Upcoming expiries, pending approvals, and lost funding opportunities

● Approval cycle time and utilization percentage

Provide executive dashboards every week.

Publish a structured weekly report to the Head – PMO and relevant stakeholders covering:

● New funding announcements and program changes

● Program-wise funding status, utilization, and pipeline coverage

● Opportunities eligible but not yet applied for

● Risks, delayed approvals, and escalations

● Upcoming thresholds, deadlines, expiry risks, and missed opportunities

● New or changed eligibility criteria and recommendations

Present findings during leadership reviews.

Maintain a live Funding Knowledge Repository containing OEM playbooks, FAQs, submission templates, approval workflows, best practices, lessons learned, success stories, internal SOPs, and partner contacts — kept current at all times.

Coordinate with Sales, Alliances, Solution Architects, Delivery Teams, Finance, Legal, OEM Partner Managers, Marketing, and PMO to ensure timely execution of funding milestones. Partner with Finance to reconcile claimed vs. approved funding amounts and ensure timely, accurate claims submission within partner-defined windows. Maintain audit-ready documentation for all funding claims to support compliance reviews and partner audits.

● Continuously improve submission turnaround time, approval rates, documentation quality, automation, governance, reporting, and compliance.

● Recommend process improvements every quarter.

● Support Alliance Managers by tracking partner meetings and following up on action items.

● Stay ahead of new funding launches and collect program updates directly from OEM/ISV contacts.

● Manage escalation logs and coordinate quarterly business reviews (QBRs).

● Work with IT and PMO to automate funding eligibility identification, CRM alerts, approval reminders, dashboard generation, executive reports, and funding lifecycle tracking.

● Leverage AI tools wherever feasible to improve operational efficiency.

● Centralized Funding Repository

● Weekly Executive Dashboard

● Monthly Funding Performance Review

● Funding Opportunity Tracker

● OEM Funding Calendar

● Funding Eligibility Matrix

● Funding SOP

● Compliance Tracker

● Risk Register

● Quarterly Optimization Report

KPI

Target

Funding utilization

>90% of eligible opportunities

Funding approval rate

>95%

Weekly dashboard publication

100% on time

Repository accuracy

100%

Funding compliance

Zero audit observations

Missed funding opportunities

<5%

Program updates incorporated

Within 5 business days

Dashboard accuracy

100%

Executive reporting cadence

Weekly

Funding turnaround tracking

100%

● Bachelor's degree in Engineering, Technology, Business, or a related discipline; MBA preferred.

● PMP / PRINCE2 certification is an advantage.

● 5–8 years of experience in Program Management, PMO, Alliances, Partner Operations, Sales Operations, or Cloud Business Operations — preferably within a cloud reseller, systems integrator, or IT services organization.

● Experience working with AWS, Azure, Google Cloud, or major enterprise technology ecosystems.

● Experience managing funding programs, incentives, rebates, or partner operations is highly desirable.

● Advanced Microsoft Excel (pivot tables, lookups, dashboards)

● Power BI

● Microsoft PowerPoint for executive reporting

● Zoho CRM (preferred); Salesforce (good to have)

● OEM/ISV partner portals — AWS Partner Central, Microsoft Partner Center, Google Cloud Partner Advantage

● Dashboard creation and data analysis

● Workflow automation and AI productivity tools

● Understanding of cloud consumption/commit-based commercial models (e.g., AWS EDP, Azure MACC, GCP commit contracts)

● Strong analytical thinking and structured problem solving

● Attention to detail and excellent documentation skills

● Stakeholder management and process orientation

● Communication and presentation skills

● Ownership mindset and ability to manage multiple priorities

● Continuous learning attitude and comfort operating with ambiguity in a fast-changing partner-program landscape

● Establish a single source of truth for all OEM and ISV funding programs.

● Achieve organization-wide visibility of eligible funding opportunities.

● Reduce funding leakage through proactive identification and governance.

● Improve funding approval rates and utilization across all business units.

● Deliver executive-ready dashboards and insights that enable leadership to maximize partner-funded revenue and strengthen strategic OEM relationships.

● Internal: Head – PMO, Sales Leadership, Alliances/Partnerships Team, Finance, Solution Architects, Delivery Teams, Legal, Marketing.

● External: OEM Partner Managers (AWS, Microsoft, Google Cloud) and ISV Partner/Alliance Managers (CrowdStrike, Snowflake, Databricks, VMware, Palo Alto Networks and other strategic partners).