Program Manager, Federal Programs

Hypori, Inc. is a high-growth cybersecurity SaaS  company transforming  how organizations think about secure mobility. Our virtual workspace platform enables users to access enterprise apps an d d ata  from a ny mobile device—with zero data on the endpoint and total personal privacy. Backed by $55M in funding from investors including UBS, AE Industrial Partners, Hale Capital Partners, and GreatPoint Ventures, Hypori is expanding into new commercial and regulated markets. Learn more at hypori.com.    

Overview

The Program Manager of Federal Programs will own a portfolio of Hypori’s most important Federal customer relationships and run the engagement rhythm that keeps them on plan. That work includes monthly and quarterly performance reviews, strategy sessions, and status updates across the Field Technical Services organization.  

This role is responsible for directing, leading, and executing critical system implementations for DoW. You will serve as the trusted advisor and as the customers’ voice, influencing and refining the Hypori Experience from inside the program. As the primary point of contact for delivery and technical stakeholders, you drive the operational relationship from implementation through adoption, while the Strategic Account Director manages the commercial and executive relationship.    

This is a high-impact, high-visibility role that helps both Hypori and its customers realize enterprise-wide strategic outcomes. You will collaborate across internal teams and build strong credibility, influence, and partnership with leaders across Hypori. Your work directly determines whether Hypori’s largest and most consequential deployments succeed and become operationalized inside the customer environment.  

This role requires candidates to be based in the Washington, DC metro area.

What You Will Do  

Program leadership and execution  

Direct the definition, planning, execution, and monitoring of a portfolio of strategic programs and projects across the DoW  

Coordinate and provide weekly and sometimes daily program and project management throughout the program lifecycle, including planning the overall program and monitoring progress against milestones  

Manage the alignment of Federal Programs personnel across various customer engagements and internal projects  

Identify and manage risks and issues within each program and define corrective action to avoid or minimize disruption to the implementation process  

Design program playbooks to standardize repeatable implementation processes across similar customer bases  

Customer engagement and advisory  

Advise and serve as the primary point of contact for delivery and technical stakeholders to effectively implement the Hypori product in complex Government environments  

Engage cross-functionally with internal and external stakeholders on programmatic and technical topics, including product capabilities, implementation requirements (RMF, network, authentication), and deploying enterprise-wide programs to end-user communities  

Develop Statements of Work (SOW) and Government proposals and procurement documents, including implementation scope, deployment requirements, and technical specifications in support of opportunities driven by the Strategic Account Director   

Represent the product and customer implementations in public forums, including trade shows, conferences, and working groups  

Monitor product adoption and usage health across the portfolio; identify accounts at risk of low adoption or non-renewal and proactively engage internal teams and customer stakeholders to course-correct  

Business rhythm and communications  

Develop, deliver, and manage a comprehensive communication vehicle that provides visibility on measurable progress against Field Technical Services KPIs for strategic accounts  

Build and operate the monthly and quarterly rhythm of business (performance impact reviews, strategy preparations, and status reviews) for Federal customer engagements  

Partner with Hypori Marketing and customer representatives to develop communications that support deployment milestones, feature adoption, and program status visibility for strategic accounts  

Establish organizational and software delivery metrics, and build reports and dashboards that detail customer success, project execution, and program health  

Who You Are  

8 - 10 years of practical experience in DoW program management across complex, multi-program enterprise organizations, delivering product and service features and managing dependencies between programs and products within a large portfolio of strategic customers  

Demonstrated proficiency with software delivery methodologies and portfolio management for SaaS, on-premises, or hybrid software deployment models  

Proactive and forward-thinking, with the ability to synthesize disparate information quickly into clear recommendations, actions, and decisions  

Strong leadership presence and organizational agility; you impact and influence at all levels across the company  

Skilled at acting as a liaison between business stakeholders and development teams to ensure successful technical fulfillment of business requirements  

Able to rapidly build trust and confidence with internal and external stakeholders, including senior leaders (GO, SES, C-Suite) and customer decision makers  

Proven record of defining, establishing, and maintaining a consistent, traceable decision-making process across a heterogeneous landscape of stakeholders  

Extensive experience working with complex U.S. Federal Government or other public sector compliance requirements  

Strong interpersonal skills, cross-team collaboration, and a habit of open, honest feedback and interaction  

Self-motivated and confident operating at a senior level in a fast-paced, dynamic, high-growth environment  

Exceptional communication and presentation skills; you can deliver an engaging, informative briefing to any audience  

U.S. Citizen (required)  

Active DoW Security Clearance with a Tier 3 Investigation (Secret); required  

Able to obtain a DoW Security Clearance with a Tier 5 Investigation (Top Secret)  

Willing to travel up to 25%  

What We Value  

Customer obsession: You treat the customer’s mission as your own and act as their voice inside Hypori  

Ownership: You direct programs end-to-end and are accountable for the outcome, not just the activity  

Intellectual honesty:  you tell leadership the truth about program health, risk, and where things actually stand  

Cross-functional partnership:  you build credibility and influence across engineering, product, marketing, and the field  

Change agency:  you have a passion for transformation and the discipline to make it stick  

Why Hypori  

You lead a portfolio of consequential programs at a company where Federal mission success is the core of the business  

Direct visibility into how the company’s most important customer relationships are run, and direct influence over how they grow  

The technology is real, differentiated, and solves a problem that legacy MDM and container approaches have not  

Senior, high-visibility role with direct partnership across executive leadership  

A distributed, flexible work environment built for senior professionals who deliver results  

Salary Range

$170,000-$180,000 + 10% Bonus

About Us  

Hypori Inc. provides a generous benefits package for full-time employees that includes medical, dental, and vision insurance, parental leave, and life and disability packages. We also invest in our employees' futures by providing a 401(k) plan with employer-matching contributions that vest starting from your first day of employment.  In addition to the base compensation, Hypori also offers a performance bonus, which is primarily contingent upon company-wide performance.  We are dedicated to investing in the tools and skills required to be strong, collaborative colleagues and people managers to help build and retain a strong workforce.  

Hypori is an Equal Employment and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by law.  

At Hypori, we are committed to creating and promoting an inclusive workplace that embraces differences and perspectives – making us a stronger, more successful company. In doing so, we are committed to providing reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application or hiring process should contact people@hypori.com for assistance.  

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