Program Manager - Clinical Services (Hospital)

Responsibilities:

• Clinical System Design
• Design clinical services like medicine, surgery, ICU, emergency, and specialties
• Define how care should be delivered in OPD, IPD, ICU, OT, and emergency
• Create standard treatment pathways and clinical protocols
• Design clinical models for different hospital sizes (100-200, 500-750, 100-1500)
• Clinical Standards & Governance
• Set standards for safe and ethical patient care
• Design a system to ensure evidence-based medical practices
• Create clinical SOPs and treatment guidelines
• Define escalation and safety rules for patient care
• Quality & Patient Safety
• Define clinical quality indicators and patient outcomes
• Design infection control and patient safety systems
• Design the system for clinical audits and quality improvement
• Help in accreditation readiness (e.g., NABH, JCI)
• Hospital Design Inputs
• Give clinical inputs for hospital layout and planning
• Define requirements for ICU, OT, wards, emergency, and specialty areas
• Guide equipment planning based on clinical needs
• Ensure hospital design supports safe patient care
• Work with IT team for EMR and clinical documentation design
• Teaching Hospital Support (if needed)
• Help design clinical structure for medical education (UG/PG)
• Support teaching hospital requirements
• Align clinical work with academic needs

Requirements:

1. MBBS with Postgraduate qualification in Hospital Administration (MHA/MBA Healthcare) is desirable

2. 15+ years of relevant work experience, with at least 58 years in hospital administration

3. Experience in managing large hospitals (500+ beds preferred)