Program Manager (Business Transformation, Strategic Initiatives, Program Lead, Stakeholder Facing, Operating Model) (6-12 years)

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

  The Project Manager is an individual contributor role within the CEMEA Business Planning & Operations (BPO) team, supporting the region in delivering key business‑led and strategic initiatives. The role focuses on structuring, managing, and driving execution of initiatives that enable regional priorities, working closely with stakeholders across Markets, Functions, and Geographies. Projects are primarily business in nature, rather than technical or IT‑led, and often operate in environments where objectives evolve and clarity emerges over time. Success in this role requires strong project management discipline, sound business judgment, and the ability to operate with resilience and adaptability in a complex, matrixed organisation. Projects could span Central Europe, Dubai and Africa markets. Key Responsibilities: Manage end‑to‑end delivery of business and strategic projects, ensuring defined outcomes are delivered on time and with appropriate stakeholder alignment Deliver initiatives that span multiple geographies and markets across CEMEA (Central Europe, Middle East and Africa), working effectively with stakeholders and teams based in different locations and time zones Ensure project outcomes are clearly linked to relevant business priorities and Objectives & Key Results (OKRs), supporting alignment, focus, and measurable impact Translate agreed objectives into clear project plans, milestones, dependencies, and governance structures Work closely with business stakeholders to clarify scope, manage expectations, and enable informed decision‑making throughout delivery Proactively manage risks, issues, and interdependencies, escalating appropriately and proposing practical mitigation options Drive execution discipline across cross‑functional teams, influencing delivery without direct authority Provide concise, structured project updates to stakeholders, clearly highlighting progress, risks, and required actions Support change and adoption by ensuring initiatives are implemented in a practical and sustainable way Capture lessons learned and contribute to continuous improvement of PM tools, standards, and ways of working Manage multiple initiatives in parallel, adapting plans as priorities or business conditions change       Key Competencies: Delivers with discipline: Applies strong project management fundamentals to drive consistent execution and achieve agreed business outcomes Acts decisively in ambiguity: Progresses work effectively despite incomplete information, changing priorities, or evolving requirements Collaborates across boundaries: Builds productive working relationships across functions, markets, and geographies to enable delivery Thinks in outcomes: Frames and tracks project delivery against agreed objectives and success measures, including relevant OKRs. Influences with credibility: Engages stakeholders constructively, enabling alignment and informed decision ‑ making without formal authority Executes with resilience: Maintains momentum, focus, and delivery discipline in a fast ‑ paced, matrixed environment Thinks structurally: Breaks down complex initiatives into clear, manageable components with defined milestones and dependencies Communicates with clarity: Produces concise, structured updates tailored to leadership and stakeholder needs Improves how work gets done: Applies lessons learned to strengthen delivery approaches, PMO standards, and ways of working This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.  

Qualifications

Qualifications: Bachelor’s degree or equivalent practical experience Demonstrated experience delivering business initiatives or transformation projects in a corporate or consulting environment Strong grounding in project management methodologies; formal certification (e.g. PMP, PRINCE2) advantageous but not essential Experience working with multiple stakeholders across functions and geographies Proven ability to operate effectively in dynamic, changing environments Strong written and verbal communication skills in English Proficiency in standard productivity and collaboration tools (e.g. Excel, PowerPoint, Teams)

Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.