Program Lead - Business Transformation

Roles ResponsibilitiesJob Description for Transformation Program Management roles
Role: JL6 Business Transformation-FA
Infosys BPM is looking for Program Leads to drive Business Transformation. Here is your opportunity to
explore and join this exciting team, drive Digital and Operational Excellence Transformation, and create
high-impact business value for Clients and Infosys.
Purpose of Role
Manages end to end transformation program for a small to medium clients; and/ or lead group of projects
for a large-scale client transformation program. Meet the success parameters of clients and Infosys.
Collaboration with cross functional project delivery teams to ensure seamless execution.
Key Responsibilities (High-level, not exhaustive)

Manage end-to-end transformation program for one or more clients, and/ or lead group of
projects for a large-scale client transformation program.

Collaborate with cross-functional project delivery teams to ensure seamless execution. Meet
the success parameters of clients and Infosys.

Client Relationship Management Establish, build and strengthen client relationships.

Conduct/contribute to workshops with client, ecosystem partners and Infosys stakeholders
to define business case, leadership alignment, client sponsor identification, scope
modifications, contractual changes program charter alignment.

Participate in account and program reviews; Develop and carry out detailed transformation
plan for own tracks; secures signoffs with program managers and sponsors.

Receives change requests, facilitates impact analysis, schedules change control meetings,
tracks the change request and ensures the relevant documents and stakeholders are updated
to close the change requests.

Resource Management; Quality Risk management
Operating Network

Internal: Business Heads, OCM Partners, Sales Heads, Integration Managers, HR Team,
Business Managers, DTS, Technology Units; Infosys Group companies

External: Client CXOs, Client Leaders, Alliance Partners; Client Vendors; Analysts , External
Knowledge Organization (Conferences)
Competencies Skill Set

Expertise in one or more functional domain and industry area

Appreciation of relevant technology/ technical skills

Problem solving skills

Storytelling, persuasive case articulation

Commercial/ Contractual acumen

Networking, influencing, and negotiation

Prioritization and scope management

Cross-functional and stakeholder leadership

Change management

Crisis Management

Conflict resolution

Budget management

Strong Communication Skills

Desirable: Program Management Certification - PgMP, or PMP/ PRINCE2
Minimum Criteria for applicantions

Any Degree (Bachelors or Post Graduate)

Prior experience and proven ability in leading large transformation/ change/ consulting/
Digital/ Techno-functional programs

Expertise in at least one functional domain and industry area
Educational RequirementGraduate
Preferred SkillsBPM->Leadership - JL6B
Service LineBPO Service Line