Program Intern MDC Programs, AI & Automation

Program Intern – MDC Programs, AI & Automation

Location: Gurgaon

About the role

We are looking for a curious, execution-focused Program Intern to support programs across DeHaat's MDC retail network. You will work with business and field teams to turn ideas into pilots, track execution, solve operational gaps and build repeatable processes.

An AI and technology-first approach is central to this role. You should enjoy exploring how data, AI tools and simple automations can improve everyday work—and taking those solutions through to actual adoption.

What you will do

• Support program execution: Translate objectives into action plans, timelines, trackers and follow-ups. Coordinate with store, field and central teams to keep activities moving and escalate blockers.
• Help run Retail initiatives: Support programs involving farmer engagement, village representatives, loyalty, hyperlocal delivery and store productivity, depending on business priorities.
• Build practical automations: Identify repetitive tasks and create workflows for data collection, reminders, reporting and exception tracking using spreadsheets, no-code tools or basic scripts.
• Use AI in everyday work: Apply AI tools to research, analyse feedback, draft SOPs, summarise reviews and prototype solutions. Validate outputs against source data before using them.
• Track performance: Maintain accurate program data and dashboards, identify gaps and turn findings into clear actions with owners and deadlines.
• Run and improve pilots: Help define success measures, gather feedback from users, document learnings and recommend improvements before wider rollout.
• Drive adoption: Create simple guides, support user training and check whether tools and processes are being used effectively.

Who we are looking for

• A final-year student or recent graduate in engineering, business, economics, analytics or a related field. Demonstrated ability matters more than the degree.
• Strong problem-solving skills and the ability to bring structure to an unclear task.
• Working proficiency in Excel or Google Sheets, including formulas, lookups and pivot tables.
• Hands-on use of AI tools beyond basic content generation.
• Clear communication, attention to detail and ownership of follow-ups.
• Willingness to understand store and field realities and design solutions that are simple to use.

Good to have

• Exposure to SQL, Python, Apps Script, APIs or tools such as n8n, Make, AppSheet or Power BI.
• Experience building a dashboard, automation, internal tool or AI-assisted workflow.
• Interest in retail operations, agriculture, supply chains or rural business.

You do not need to know every tool listed. You should be able to learn quickly, test ideas and demonstrate something you have built.

What success looks like

• Program activities are tracked, blockers are visible and follow-ups close on time.
• Reports are accurate and lead to clear decisions.
• Automations reduce manual effort or improve turnaround time.
• Store and field teams adopt the solutions developed.
• Pilot learnings translate into documented, repeatable processes.

What you will gain

Hands-on experience in program management, retail operations, analytics and applied AI, with the opportunity to build tools and processes used by business teams.

How to apply

Attach your CV in the job posting, along with one example of a process you improved or a tool, dashboard or automation you built. Briefly explain the problem, your approach and the result. Academic and personal projects are welcome.