Program Delivery Director

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

Honesty, Reliability, Curiosity, Collaboration, and Passion.

About the role and what you'll be doing:

Ensono's Program Delivery Director leads a team of business and technology advisors who challenge the status quo to drive innovation and transformation within the enterprise space. The team will support one of our global clients in the financial sector. This individual will work closely with the team to understand client business drivers and objectives to induce significant change and continuous improvement. This individual is also responsible for aligning the strategic business requirements of the client with the knowledge and capabilities of Ensono and leads the effort to execute multi-year transformation initiatives. The candidate will collaborate with internal stakeholders to coordinate architecture, features functions, migration and planning governance for the client. This role works with the client's business and technical teams to create reference architecture frameworks, templates, and target state architecture designs.

The successful person in this role will be effective in fostering synergy on the team, executive level relationships with an emphasis on client satisfaction while owning the overall operational solution, migration and planning governance.

Responsibilities:

Managing a team of Program Portfolio Managers and people management responsibilities that come with that. 

Engage closely with C-level and client Transformation executives to lead enterprise-wide transformation and migration program(s).

Identify business drivers, goals and develop compelling board ready proposals and value-driven business cases to achieve desired business outcomes.

Collaborate with cross-functional technology experts to drive architectural planning, execution plans and roadmaps to accelerate our client's business, transformation and migration outcome.

Manage transitions of responsibility with clients in the case of various scenarios such as colocation transitions or public cloud instances and ensure steady state consistency. This could include assimilating complex and diverse personnel and operational responsibility as well as managing, changing or competing demands and priorities.

Drive and collaborate with counterparts within Internal teams (Consulting organizations, Product Engineering, Implementation Engineering and Program Management) and the client Technology leads to create solution and strategies for transformation and migration program(s).

Lead large scale migration projects in concert with multiple stakeholders through the assessment, planning and execution stages.

Develop and conduct discovery, assessment and solution development workshops, often in collaboration with client, Internal resources (consulting, operations, product, and program management teams) to design solutions.

Develop and document solutions that meet client's (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts.

Conduct solution development sessions and present technical solutions and business cases to a wide variety of audiences.

Gain executive (client and Internal) buy-in for complex solutions.

Gain client's confidence as a trusted operational adviser by offering consultation and recommendations drawn from insights, technology know-how and past experiences.

Align and partner with Product and Program Management to help drive appropriate product enhancements and changes to technology roadmap.

Report out on budget attainment for all aspects of expense and cost savings towards key programs.

Travel : We ask that interested candidates can accommodate 20% travel as needed within the United States.

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

Required Qualifications

Experience in planning and leading large-scale enterprise IT change management programs for transformation and migration program(s)

Experience designing, building, and operating global IT infrastructure and cloud solution and services

Demonstrated program leadership and management experience with high attention to detail in complex business or IT transformation environments

Exceptional business acumen to understand client's needs to articulate and shape transformation initiatives

15 years of experience as a leader of technology in the hosting and cloud space (preferably with a service provider and/or cloud MSP)

7+ years of relevant leadership experience in enterprise IT, consulting, and/or engineering/development/transformation and migrations

Delivering enterprise IT professional service and cloud migrations & services

Highly credibility with C-suite and board-level audiences as well as technology leaders, engineers and developers

Ability to share knowledge and expertise among various organizations within the company and to facilitate teamwork among those organizations to better serve our clients

Ability to work within internal and external team environment and demonstrate strong problem-solving skills

Very comfortable with developing, implementing, managing and executing through influence across a cross-functional set of senior and client stakeholders

Proven track record of taking ownership and driving results. Ability to effectively lead and work with a variety of organizations, management levels, cultures, and personalities

Exceptional interpersonal and communication (both written and verbal) skills. Experience communicating with both technical and non-technical stakeholders across multiple teams

Understanding of (and experience with) public cloud platforms (AWS, Azure) and hybrid solutions preferred

Independent, Self-directed, Results-oriented

Advanced presentation skills

Strong empathy, self-awareness and interpersonal skills

Able to challenge status quo with compelling insight and data, while maintaining healthy, collaborative relationships

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

Unlimited Paid Days Off

Three health plan options

401k with company match

Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement

Paid childbearing and paternal leave

Education Reimbursement, Student Loan Assistance or 529 College Funding

Sabbatical leave

Wellness program

Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $140,000 to $210,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website.

If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com.