Program Advisor

Job Description

Responsibilities

• Build and manage the lead pipeline of multi-discipline education programs from globally renowned B - Schools such IIMs and International Business Schools to senior and top management executives across India and the APAC region.
• Providing in-depth and customized information to interested executives who enquire on comprehensive leadership development programs through video calls, phone and email
• Ensuring that details pertaining to lead discussions are updated in real-time on CRM software
• Guiding and following up on program milestones, documentation, timelines, and payments with customers
• Developing best practices for interaction with customers including standard FAQs to ensure that we are capturing value and ensuring the appropriate programs are recommended
• Responsible for adherence to the inside sales process, tools, and data management
• Self-contributor role
• Demonstrates an infectious positive attitude toward the job, the team, and the organization

Qualifications

• Good to have, proven inside sales/ consultative selling experience with a consistent track record of exceeding acquisition targets.
• Good to have, experience in successfully engaging with senior executives (CXO and VP/SVP) in sales of products costing over L.
• Overall 1+ Year(s) of work experience with B2C sales is mandatory.
• Excellent verbal, written communication, listening and data analysis skills
• Strong phone presence and comfortable doing high-quality online presentations over video calls.
• Comfortable handling leads from India and APAC and open to working in shifts (there are several India and APAC shifts, timings vary. The early APAC shift starts at 7 am and the late India shift ends at 8 pm IST. The candidate should be comfortable working within this window. 5-day workweek. The roster could be Monday - Friday or Tuesday - Saturday.)
• Demonstrated advanced proficiency with Excel and Salesforce
• An entrepreneurial spirit to work in a start-up culture with a diverse and global talent pool
• Demonstrated ability to manage and prioritize multiple programs. Flawless follow-up skills to ensure that leads move to closure
• Ability to be pleasantly persistent with customers. Must enjoy customer interaction and has a positive attitude and pleasant phone manners
• Ability to succeed in a revenue-oriented and sales-focused environment
• Ability to work with limited direct day-to-day management