Professional Services Consultant - XDR

About Trantor:

Trantor is a technology services company focused on outsourced product development and digital re-engineering. Leveraging our CaptiveCoE engagement model, we operate as a seamless extension of our client s teams to provide rapid scalability with predictable budgets. Founded in 2012, Trantor has worked with customers across Tech, FinTech, Media & Cybersecurity industries. We have centers in the US, India, Canada, and Costa Rica. We are consistently rated as the #1 employer in the region with the ability to attract and retain technical talent. Our commitment to excellence and impactful results has translated to long-term relationships and value for our clients and solution partners.

Job Role & Responsibilities

• Lead Endpoint protection deployment, operationalisation, troubleshooting, training and Security Policy Tuning
• Analyze customer requirements, provide guidance & assistance throughout the customer lifecycle to ensure a quick and successful product deployment.
• Design and implement advanced security policies based on machine learning, behavioral analytics, and threat intelligence to proactively detect and respond to emerging threats.
• Act as the product SME, working together with product and engineering teams ensuring our customers and partners get the most out of our products.
• Independently investigate and respond to complex security incidents, leveraging XDR and deep understanding of incident response methodologies.
• The candidate is expected to comply with the companys policies and procedures.

Required Skills

• 6-10 years relevant work experience in Endpoint Security, EDR / XDR or similar roles required
• Hands on experience on EDR/XDR or Next Gen AV tools like Carbon Black, Palo Alto Cortex XDR, Crowd Strike or Cisco AMP (preferably any one of these or equivalent tools).
• Extensive experience in deploying, configuring, and managing XDR, with a deep understanding of its architecture, components, and capabilities.
• Experience as a Security Incident Responder or SOC analyst/manager. Strong incident response skills, with the ability to independently investigate and respond to complex security incidents using XDR.
• Familiarity with threat intelligence frameworks, threat hunting techniques, and advanced threat detection methodologies.
• Should have a clear understanding of the MITRE framework and how to operationalize the same across multiple functions
• Familiarity with cloud technologies, providers (GCP, AWS, Azure), use-cases.
• Networking experience in TCP/IP, OSI Model, troubleshooting, analysis.
• Experience in customer-facing roles.
• Familiarity with machine learning and its various applications within cybersecurity.
• Familiarity with the different enterprise security and IT products, processes, and ecosystem
• Basic Linux system administration & troubleshooting experience.
• The ability to develop and maintain scripts in Python or PowerShell is a plus.
• Excellent written and verbal communication skills.
• AWS/Azure/GCP certifications would be an added advantage.