Professional Services Consultant - Transformer

This is an exciting opportunity to work with SmartStream's latest products, being responsible for the design, installation, configuration and training necessary to deliver client solutions. You will be responsible for the design and delivery of solutions across all client projects, simultaneously managing your time effectively to ensure the success of multiple projects. The role could involve a commitment to spend extended periods at the client sites as and when required.

Job Responsibilities

• Responsible for development and configuration of solutions, utilising the Transformer Tool to support, enhance and develop the platforms
• Responsible for solution configuration, implementation, working with users, and project teams to design and implement custom/bespoke solutions
• Responsible for troubleshooting environments, data controls and operational issues
• Responsible for creating and maintaining project documentation to ensure knowledge accessibility
• Responsible for implementing the requirements noted in Project and Solution Design Documents
• Accountable for accurately tracking efforts in project tracking software
• Accountable for reporting project status, customer concerns, and perceived risks on a timely basis
• Responsible for informing the client and project manager of changes to scope and documenting with sufficient detail to allow for estimation and future implementation
• Ability to lead client engagements, run meetings/workshops and be the primary contact for key clients
• Flexible regarding travel and shift work to meet client time-zones
  
  

Requirements

• Detailed knowledge of Transformer Tool and setting up mappings, updating mapping etc in the Transformer Tool
• Previous experience or knowledge of the following Operating Systems e.g. UNIX, LINUX, Windows
• A good understanding of at least one Smartstream product and/or 3rd party solutions such as Kubernetis, Camel, Kafka, Openshift, Docker
• Knowledgeable of a RDBMS in particular of Oracle, SQL Server
• Knowledgeable of financial messaging
• Analytical skills to analyse data, complete research, diagnose and solve business and technical problems
• Excellent communication skills to clearly explain complicated business concepts (in English)
• Competent knowledge of the process to be followed for a software implementation
• Demonstrated ability to work in a fast-paced, deadline driven environment
• Demonstrated excellence in a variety of competencies including teamwork/collaboration, analytical thinking, communication and influencing skills, and technical expertise
• Ability to work effectively with changing priorities and with multiple projects
• Ability to be precise and attentive to detail
• Ability to work with minimal supervision
• Willingness to work on client sites and travel as necessary
• Excellent English language skills, both written and verbal
  
  

Desirable Skills

• Experience in working in the Financial Services industry
• Previous experience in workflow/business process management
• Advanced knowledge of Financial Institutions business requirements and business practices
• Ability to assist with functional requirements and convert those requirements into a technical design using the SmartStream product set
• Java Programming ability for use in producing custom controls
• Must be able to always project a confident and professional image when dealing with customers and manage their expectations
• Good level of presentation skills that displays both confidence and professionalism to the customer
• Experienced Project Management skill set; experience in contribution in complex and critical projects on time and on budget. Management of cross-cultural teams and ability to work with on-site/off site teams would be an advantage
  
  

Qualifications

• Atleast B.E or B.Tech
  
  

Experience

• 5+ years work experience applying the above mentioned technologies and/or business processes
  
  

Equality Statement

SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.