Professional Services Consultant, Senior

Duties & Responsibilities Lead   business process discovery workshops  

Document functional requirements and solution designs  

Configure Kinetic applications to meet business requirements  

Identify   and document process gaps, risks, and mitigation strategies  

Provide guidance on industry best practices and process improvements  

Support data migration strategy, validation, and reconciliation activities  

Support   issue resolution during implementation and post-go-live stabilization  

Manage scope and   identify   potential change requests  

Collaborate with technical consultants on integrations, reports, and customizations  

Lead cutover planning and go-live readiness assessments  

Interact with members of cross-functional teams  

Assist Project Manager in   determining   project direction, timelines, schedules, and activities  

Establish solid working relationships throughout the Epicor and customer organizations  

Develop   accurate   estimates for project tasks and work packages  

Deliver assigned project deliverables on time and within budget  

Perform training and knowledge-sharing activities with peers  

Maintain certifications and knowledge of new and enhanced products  

Obtain certifications outside core competency areas  

 

Knowledge, Skills & Abilities Expertise   in all core modules of Kinetic  

Finance   / Sales, Purchasing, Inventory, Manufacturing  

Requirements Gathering  

Conduct workshops and document business needs  

ERP Solution Design  

Translate requirements into scalable solutions  

Project Delivery Methodologies  

Ascend, Signature, Agile, Waterfall  

Customer Stakeholder Management  

Build credibility with operational and executive stakeholders  

Presentation and Facilitation Skills  

Deliver workshops, training,   including virtual presentations  

Data Migration Knowledge  

Data cleansing, mapping, validation, reconciliation  

Analytical Problem Solving  

Root cause analysis and solution recommendation  

Commercial Awareness  

Understand project scope, budget, and   utilization   targets  

Ability to travel up to 100%.

Qualifications 7+ years applicable manufacturing, supply chain, and/or manufacturing accounting experience, and/or   demonstrated   success/knowledge  

5+ years of consulting experience preferred  

Bachelor's degree preferred or equivalent experience  

Ongoing technical certifications to keep up with industry and product changes

#LI-DA1 #REMOTE About Epicor  

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.  

We’re Proactive, Proud, Partners .  

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits  

Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.  

Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.  

Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.  

Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.  

Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.  

Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.  

Global Mobility: Comprehensive support for international relocations and permanent residency processes.   

Equal Opportunities and Accommodations Statement    

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you— that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.   

We are an equal-opportunity employer.   

Recruiter: Danial Azizi