Professional Service Representative

Roles and Responsibilities :

• Manage client relationships, ensuring timely delivery of services and meeting expectations.
• Prepare and maintain accurate timesheets, invoices, and other financial reports using Netsuite.
• Develop dashboards to track key performance indicators (KPIs) for clients' businesses.
• Provide exceptional customer support by responding promptly to queries via phone or email.

Job Requirements :

• 3-12 years of experience in IT Services & Consulting industry.
• Proficiency in preparing timesheets, invoicing, and managing projects on Netsuite platform.
• Strong understanding of creating customized dashboards using various tools such as [insert specific tool names].
• Excellent communication skills with ability to build strong relationships with clients.