Professional Learning Coordinator

Responsibilities

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Onboard, orient, and train new hires in an instructor-led environment
• Conduct needs-assessments by working with subject matter experts and other key stakeholders to identify knowledge gaps, objectives, training needs, etc.
• Collaborate with colleagues to build and edit training content aligned with best practices and quality standards, such as case studies, presentations, eLearning modules, handouts, etc.
• Review and maintain training materials and records accurately, auditing for updates and revisions regularly
• Perform instructor-led style training for new hires
• Perform other related duties as required
• Strong customer service skills
• Flexibility to work all shifts, and willingness to assist the team when needed as instructor or operating monitoring Security systems, Incident management and report writing as required
• All other duties, as assigned.

Qualifications

• Bachelors in adult education, organizational behavior, psychology, project management or a related field and/or equivalent experience in training/coaching, adult education, curriculum design, content creation, Corporate Security  

Competencies: 

• Confidence, especially with public speaking
• Ability to multitask and balance workload and competing priorities
• Ability to work with minimal direction
• Takes initiative and is proactive in utilizing available time to make thoughtful contributions to support team projects and tasks
• Creative and detail oriented
• Flexibility/Adaptability, comfortable with fast-paced change
• Ability to work collaboratively and independently
• Critical thinking; ability to synthesize multiple ideas or concepts
• Emotional Intelligence and intuitive to unexpressed needs of others
• Exceptional verbal/written communication skills