Professional and Business Services Expert Contributor | Freelance

Job description

Employment Type: Freelance / Contract (Work from Home)
Qualification: Relevant professional experience in Business Services, Customer Operations, Staffing, Payroll, Facilities, Service Delivery, or related fields
Project Duration: Task-based freelance project
Time Commitment: ~4 hours per task
Compensation: 10,000 per accepted task

About the Role
We are hiring Other Services Experts for a remote, task-based AI training and evaluation project. The selected experts will use their real professional experience to create realistic workplace tasks that help AI systems understand how professionals in business and support services actually work. This is not a data-labeling, generic content-writing, or academic question-answering role. The work involves creating realistic professional scenarios, providing supporting evidence, developing the ideal solution, and defining evaluation criteria.

Key Responsibilities

• Use a real professional services workflow you have personally handled to create a realistic workplace task.
• Create professional scenarios involving customer operations, staffing, payroll, facilities, service delivery, business support, or operational workflows.
• Provide safe, anonymized, or realistic supporting materials such as service records, reports, spreadsheets, policies, staffing records, operational documents, or other relevant files.
• Complete the task yourself and create the ideal professional deliverable or solution.
• Define clear evaluation criteria to assess the accuracy, completeness, and quality of an AI-generated response.
• Ensure tasks reflect realistic professional reasoning, decision-making, and workplace practices.
• Work independently and complete assigned tasks within the required timelines.

Required Skills

• Strong professional expertise in Business Services, Customer Operations, Staffing, Payroll, Facilities, Service Delivery, or related fields.
• Experience handling real-world, multi-step professional workflows.
• Familiarity with U.S. workplace practices, standards, terminology, or U.S.-facing/global operations is highly preferred.
• Strong analytical thinking and attention to detail.
• Ability to create and interpret professional reports, service records, spreadsheets, operational documents, or other relevant materials.
• Strong written English and professional communication skills.
• Ability to work independently in a remote environment.
• Comfortable working on AI training and evaluation projects.

Relevant Backgrounds

Business Operations | Customer Operations | Service Delivery | Staffing | Payroll | Facilities Management | Customer Support | Workforce Management | Administrative Operations | Business Services | Operational Support | Related Roles

U.S.-Based Company Experience

Experience with companies such as ADP, Concentrix, TTEC, TaskUs, Paychex, Cintas, Waste Management, or Robert Half can be relevant.

These companies are provided only as examples for reference. Candidates with experience in any similar U.S.-based company or U.S.-facing/global organization are welcome to apply.