Production Support Specialist - Team Lead/ Assistant Manager/Manager

Candidate Specification

Job Responsibilities:

• Candidate should have 5+ years of experience in: Production Support / SRE / Platform Engineering, Evidence Lifecycle Management
• Experience as Production Support / SRE / Platform Engineering.
• Strong experience in Electronic Trading / Markets Technology Support, Payments / transaction processing platforms

• Proven experience supporting mission-critical, high-availability systems in fast-paced environments
• Strong troubleshooting and problem-solving skills in distributed systems
• Support the production operation of digital asset platforms, including wallets, blockchain nodes, and transaction processing systems
• Ensure high availability and reliability of systems supporting digital asset lifecycle management and transaction flows
• Provide L2/L3 support for incident, problem, and change management, including post-incident reviews and continuous improvement

• Monitor system healthSupport and monitor digital asset platforms, blockchain nodes, wallet infrastructure, and transaction systems;drive automation, observability, resilience, and platform stability in a mission-critical environment

Technical Skills:

• Experience with one or more: Java, Python, Go, or similar
• Experience working in Linux environments
• Familiarity with containers and Kubernetes/OpenShift
• Experience with databases (Postgres, Oracle, MongoDB, Redis)
• Strong experience with observability tools (e.g., Splunk, Grafana, Prometheus, ELK)

Nice to Have (Not Required)

• Exposure to blockchain / digital assets / crypto platforms
• Understanding of: Distributed systems and consensus models; Public/private key cryptography; Blockchain protocols (Bitcoin, Ethereum)
• Experience running or interacting with blockchain nodes or RPC endpoints
• Candidate should be flexible working in any shifts, including night shifts.

Contact Person: Ackshaya

Email: [email removed]