Production Support Professional
Prodapt Solutions · Hyderabad · onsite · Posted 72d ago
Undisclosed4–9 yrsfulltimeSourced from
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About this role
We are looking for a highly skilled and experienced professional to join our team as a Production Support specialist. The ideal candidate will have a strong background in production support and be able to work effectively in a fast-paced environment.
Roles and Responsibility - Provide technical support and troubleshoot issues related to production systems.
- Collaborate with cross-functional teams to resolve complex problems and improve system performance.
- Develop and implement process improvements to increase efficiency and reduce downtime.
- Analyze data and metrics to identify trends and areas for improvement.
- Create documentation and training materials for end-users on production systems.
- Participate in on-call rotations for 24/7 support of critical systems.
- Strong understanding of production support principles and practices.
- Excellent problem-solving skills and ability to analyze complex issues.
- Effective communication and collaboration skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong attention to detail and ability to document processes and procedures.
- Experience with production support tools and technologies, such as monitoring and alerting systems.
- Company name: Prodapt Solutions Private Limited.
- Industry: Any industry.
Sourced from naukri
Skills
BashIncident ManagementITILTechnical SupportProblem managementautosysUnix Shell Scriptingamazon web servicesChange ManagementOracle DBUnixApplication SupportPLSQLSQLProject ManagementJavaSQL ServerProduction SupportLinux
About Prodapt
Prodapt Solutions
IT Services & Consulting
3.0k+
employees
1999
27 years old
Chennai, Tamil Nadu
India
About
Prodapt Solutions specializes in connected technology services, supporting telecom operators and digital service providers in optimizing their networking capabilities.
Industries
IT Services & ConsultingTelecom
Employee ratings
1,231 reviews
3.5/ 5
Culture
3.4
Career growth
2.7
Work-life
3.5
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