Production Support ( Openshift, Mongo DB,SQL ) 19th September 26 Walkin Chennai

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.

What we are looking for

Role: Production Support ( Openshift, Mongo DB,SQL )

Experience Range: 4 to 10 Years

Location: Chennai

Interview Date: 19th September 26 (09:00 AM to 12:00 PM)

Interview Venue: Gate 04, TCS Siruseri Campus,Plot No. 1, G‑1, SIPCOT Information Technology Park

Near Siruseri Special Economic Zone (SEZ), Navalur Post, Siruseri, Chennai – 603103, Tamil Nadu

Note-While coming for Walkin:-

· Please carry 2 or more copies of updated resume, 2 Passport size photo along with Govt ID proof(Xerox 2 copies)

· Please do not bring personal laptop or electronic gadgets to TCS premises.

Must Have:

Required Technical Skills

OpenShift

• Experience in OpenShift Container Platform administration and support.
• Knowledge of Pods, Deployments, Services, Routes, ConfigMaps, and Secrets.
• Troubleshooting container and application deployment issues.
• Log analysis using OpenShift CLI and monitoring tools.

MongoDB

• MongoDB administration and support experience.
• Query execution, performance monitoring, and indexing strategies.
• Backup, recovery, replication, and troubleshooting.
• Experience handling production database issues.

SQL

• Strong SQL querying and debugging skills.
• Experience with complex joins, stored procedures, views, and performance tuning.
• Data validation and troubleshooting using SQL.

Good to Have:

Incident Management

• Monitor production alerts and respond promptly.
• Analyze application failures and restore services within SLA timelines.
• Engage stakeholders during major incidents.

Problem Management

• Identify recurring issues and perform trend analysis.
• Conduct RCA and implement preventive measures.

Change & Release Support

• Support application deployments and release activities.
• Perform post-deployment validation and health checks.

Database Support

• Monitor MongoDB database health and performance.
• Execute SQL scripts and support data correction activities when required.

Application Monitoring

• Utilize monitoring tools to track infrastructure and application performance.
• Proactively identify bottlenecks and capacity concerns.

Essential:

• Provide L2/L3 production support for business-critical applications.
• Monitor application health, system performance, and infrastructure components.
• Troubleshoot and resolve production incidents within defined SLAs.
• Perform root cause analysis (RCA) for recurring issues and implement permanent fixes.
• Support containerized applications deployed on OpenShift platforms.
• Monitor and manage MongoDB databases, ensuring optimal performance and availability.
• Write and optimize SQL queries for troubleshooting, data validation, and issue resolution.
• Coordinate with development, infrastructure, and business teams during incident resolution.
• Handle deployment support, application releases, and production validation.
• Create and maintain knowledge base documents, SOPs, and support runbooks.
• Participate in on-call support and rotational shifts, if required.
• Ensure compliance with ITIL processes including Incident, Change, and Problem Management.

Minimum Qualification:

• 15 years of full-time education
• Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)