Production Support Lead
Infyshine Inc · Hyderabad · onsite · Posted 69d ago
About a minute. You'll make an account on the way through.
About this role
- Strong communication and stakeholder management skills.
- Experience in Production Support, incident management, and troubleshooting.
- Leadership and team coordination experience for lead roles.
- Hands-on experience with IIS, Windows Servers, and deployments.
- Good knowledge of F5 Load Balancer administration and troubleshooting.
- Experience with monitoring tools like AppDynamics, Splunk, or Dynatrace.
- Understanding of Cloudflare/CDN concepts and DNS management.
- Experience with Azure DevOps and CI/CD pipelines.
- Strong API troubleshooting and log analysis skills.
- PowerShell or scripting experience for automation tasks.
- Basic Linux administration knowledge.
- Familiarity with enterprise support/monitoring tools.
- Experience with SFTP and GoAnywhere file transfer tools.
Minimum Requirements
- Experience should be at least 10-15 years
- Team Leading experience for min 2 yrs
- Provide L2/L3 production support and incident resolution.
- Monitor application and infrastructure health.
- Support deployments, releases, and automation activities.
- Coordinate with cross-functional teams for issue resolution.
- Perform RCA and ensure SLA compliance.
Sourced from naukri
Skills
About Infyshine Inc

Infyshine Inc
Grand Rapids
US
₹16.2L PA avg
Avg at Infyshine Inc
₹15L – ₹18L PA
This role
About
Infyshine Technologies is a Staffing, IT Services, and Product Development Company providing innovative solutions to give businesses a competitive advantage. At Infyshine, we have a team of experts who have the knowledge and experience to analyze and craft result-driven and cost-effective solutions as per the clients requirements to ensure maximum ROI. Our Consulting Services include Staffing and Hiring Solutions, Program Management, SOW and Technology Training Solutions will help clients work with us as one-stop solutions for all their human capital hiring and technology optimization. We provide ERP solutions especially into Web and Mobile Applications. The architecture and proprietary frameworks we have designed and deposited especially to offer cost effective and instant solutions to enable our customer meet their business needs promptly. Our staffing practice is globalized. We are transparent to our consultants working at client place on staffing consulting model. Hence, consultants know our portion of revenue out of his performance. This helps us more successfully getting consultant on-board as per the SLA and retaining the resource for the long term.
Industries
Employee ratings
10 reviews
Culture
4.0
Career growth
3.7
Work-life
4.0
Employees rate it well for
Find them on