Production Support Engineer, Java and Application Operations

About This Role

A technically strong production support role for an engineer who combines coding proficiency with operational instinct. You will work within a team of engineers and analysts, debugging production issues, managing ticket resolution, and ensuring system stability. On-call rotation is required including weekend support with weekday comp offs.

What You Will Do

• Triage technical and functional issues as a key team contributor alongside engineers and analysts
• Manage day-to-day ticket queues using coding skills, not just coordination
• Debug production issues using Java and Spring Boot, root cause analysis and resolution
• Monitor operational trends and job queues; respond to job failures and system anomalies
• Execute regression checkouts, both ad hoc and planned release cycles
• Create, coordinate, and track resolution of engineering stories required to fix production tickets
• Perform data mining for production checkouts and ad hoc data research
• Support release checkout POCs and coordinate with development and release teams
• Participate in on-call support rotation, available for either of two shifts; weekend rotation with weekday comp offs
  
  

What You Need to Succeed

• 6+ years of experience in application development or maintenance
• College degree (Bachelor's) in a related technical or business field, or equivalent experience
• Working knowledge of TypeScript, Java, and MongoDB
• Ability to understand and navigate complex architectural systems
• Strong analytical skills with demonstrated ability to perform root cause analysis and suggest rectification
  
  

What Will Give You an Edge

• BE or MCA degree preferred
• Exposure to production environment operations
• Familiarity with cloud-based architectures and their application in complex systems
• Passion for operational analysis and learning in fast-changing environments
  
  

What Qfyre Offers

• Strong technical environment with experienced engineering peers
• Clear career path from production support to application development
• Competitive compensation with structured on-call allowance
• Flexible on-call structure with compensatory time off
  
  

Skills and Technologies

JavaSpring BootMongoDBProduction SupportTypeScript

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