{"@context":"https://schema.org","@type":"JobPosting","title":"Production Support Engineer - IBM Sterling","description":"

We are seeking experienced Production Support professionals with expertise in the following technologies:

Responsibilities:

Monitor and support production applications and batch processes.
Troubleshoot and resolve production issues within defined SLAs.
Support IBM Sterling File Gateway (SFG) and middleware components.
Coordinate with cross-functional teams to ensure smooth production operations.
Perform incident analysis, root cause analysis (RCA), and implement preventive measures.

Requirements:

Required Skills: Batch Monitoring Support, Middleware Support, IBM Sterling File Gateway (SFG) Support.
Minimum 3 years of relevant experience in Production Support or Application Support.
Hands-on experience with IBM Sterling File Gateway (SFG) in a production environment.
Strong understanding of batch monitoring, incident management, troubleshooting, and middleware support.
Preferred Domain Experience: Candidates with experience in any of the following industries will be preferred: Banking and Financial Services (BFSI), Logistics, and Enterprise Applications.

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