Production Lead-Trade,GCC
ANZ Banking Group · Bengaluru · onsite · Posted 5d ago
Undisclosed6–11 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Role Details
Responsibilities
Requirements
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
As a Production Lead, you will be responsible for managing the issuance of Bank Guarantees and Standby Letters of Credit (SBLCs), ensuring compliance with regulatory requirements and bank policies. The role focuses on delivering a seamless customer experience within agreed service timelines while maintaining high-quality output and adherence to Service Level Agreements (SLAs).
Banking is changing and we re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you ll be building your future, while helping to build ours.
Role Details
- Role Type: Permanent
- Role Location: Bengaluru
- Work Schedule: Flexible Shifts
Responsibilities
As a Production Lead, you will be responsible for:
- Managing the issuance and processing of Bank Guarantees (BGs) and Standby Letters of Credit (SBLCs), ensuring accuracy, compliance, and timely execution.
- Delivering exceptional customer service by collaborating with internal and external stakeholders to resolve queries and drive positive customer outcomes.
- Ensuring all customer communications are clear, professional, accurate, and completed within agreed service timelines.
- Monitoring and maintaining compliance with Service Level Agreements (SLAs), regulatory requirements, and internal control standards.
- Providing coaching, guidance, and on-the-job training to team members to enhance productivity, skills, knowledge, and overall capability.
- Effectively managing multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail.
- Building strong relationships across teams through effective communication, collaboration, and stakeholder engagement to achieve business objectives.
Requirements
To grow and be successful in this role, you will ideally bring the following:
- A minimum of 6 years experience in Trade Finance Operations, with a strong understanding of trade finance products, processes, and controls.
- Hands-on experience in processing Bank Guarantees (BGs) and/or Standby Letters of Credit (SBLCs), including transaction lifecycle management.
- Proven ability to independently manage the end-to-end issuance, amendment, and servicing of Bank Guarantee transactions with a high level of accuracy and attention to detail.
- Strong written and verbal communication skills, with the ability to effectively engage and collaborate with customers, stakeholders, and cross-functional teams.
- Sound knowledge of compliance, risk management, and regulatory requirements, ensuring adherence to internal policies, procedures, and industry standards.
- Proficiency in digital banking platforms, operational systems, and automation tools, along with the flexibility to support in all shifts and perform effectively in a fast-paced environment.
You re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we d love to hear from you.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceBank GuaranteeCustomer ExperienceAutomationletters of creditAutomation Toolsbank guaranteesDigital BankingBankingCommunication SkillsRisk ManagementoperationsFinancial Servicescompliancefinance
About ANZ Banking Group
ANZ Banking Group
Banking
9.0k+
employees
2007
19 years old
Bangalore / Bengaluru, Karnataka
India
₹9.5L PA avg
Avg at ANZ Banking Group
About
Providers of personal banking services such as internet banking, bank accounts, credit cards, home loans, personal loans, travel and international, investment, and insurance.
Industries
Banking
Employee ratings
10 reviews
3.8/ 5
Culture
2.7
Career growth
2.6
Work-life
4.0
Employees rate it well for
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