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    Job · 18058792

    Ethics Infotech logo

    production enhancement professional

    Ethics Infotech · Vadodara · onsite · Posted 36d ago

    Undisclosed8–10 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role



    IT Product Manager (Online Travel Technology)

    Skills
    1. Product Strategy Roadmap
  1. Define and execute product vision, roadmap, and KPIs for:
  2. B2C OTA website mobile platforms
  3. B2B Agent/Distributor portals
  4. Corporate Travel Management System (TMC)
  5. Align product goals with business revenue, margin optimization, and scalability
  6. Prioritize features based on business impact, user feedback, and technical feasibility
  7. Drive automation to reduce manual operations and dependency
    8. 2. B2C Platform Responsibilities
  8. Manage flight, hotel, holiday package, bus, visa insurance Development modules
  9. Improve conversion rate, booking flow, search speed, and UX
  10. Own pricing logic, markups , offers, coupons, and dynamic packaging
  11. Coordinate with UI/UX designers to ensure world-class user experience
  12. Work on SEO-friendly architecture, landing pages, and CMS integrations
    13. 3. B2B Agent Platform Responsibilities
  13. Design agent-friendly dashboards with:
  14. Markups , credit limits, wallet system
  15. Agent hierarchy (Distributor Agent Sub-Agent)
  16. Booking reports, invoices, GST compliance
  17. Integrate multiple suppliers/APIs (Hotels, Flights, DMCs, Aggregators)
  18. Manage rate parity, supplier mapping, and inventory logic
  19. Enable self-service tools for agents (vouchers, cancellations, amendments)
    20. 4. Corporate (TMC) Platform Responsibilities
  20. Build manage Corporate Travel Booking Tools (CTBT)
  21. Implement:
  22. Company-wise travel policies
  23. Approval workflows
  24. Cost centers employee hierarchy
  25. MIS analytics dashboards
  26. Travel Expense Management System
  27. Integrate billing, invoicing, and credit cycles for corporates
  28. Support SLA tracking and account-wise customization
    29. 5. Technology System Management
  29. Translate business requirements into BRDs, PRDs, user stories acceptance criteria
  30. Work closely with:
  31. Business Managers
  32. Business Analysis team
  33. Backend developers
  34. Frontend developers
  35. QA DevOps teams
  36. Oversee API integrations (GDS, LCCs, hotel aggregators, payment gateways)
  37. Ensure system performance, security, uptime scalability
  38. Manage staging UAT production releases
    39. 6. Data, Analytics Reporting
  39. Define product KPIs:
  40. Conversion rate
  41. Booking success ratio
  42. API response time
  43. Revenue per booking
  44. Drive analytics for:
  45. Funnel drop-offs
  46. Supplier performance
  47. Agent corporate usage trends
  48. Use insights to improve product revenue outcomes
    49. 7. Stakeholder Vendor Management
  49. Act as the single point of contact between:
  50. Business teams
  51. Operations
  52. Finance
  53. Technology
  54. Manage third-party tech vendors API providers
  55. Coordinate with marketing for campaigns, offers landing pages
  56. Support customer service teams with system enhancements
    57. 8. Compliance, Security Best Practices
  57. Ensure compliance with:
  58. GST invoicing rules
  59. Data privacy security norms
  60. Maintain audit trails for bookings, payments, and cancellations
  61. Drive documentation and SOP adherence


    62. Role Responsibilities
    1. Educational Qualification
  62. Bachelor s degree in Computer Science , Information Technology, Engineering or a related discipline.
  63. MBA / PGDM in Product Management, Technology, Business, or Travel Management is an added advantage.
    64. 2. Professional Experience
  64. 8-10 years of overall experience , with at least 5-8 years in Product Management / Product Ownership .
  65. Mandatory experience in Online Travel, OTA, Travel Technology, TMC, Airline, Hotel, Hospitality, or Travel Marketplace .
  66. Proven experience owning products from requirement discovery product definition development - UAT - launch - post-production enhancement .
  67. Experience managing B2C, B2B, B2B2C and/or Corporate Travel platforms is preferred.
    68. 3. Travel Technology Domain Knowledge
  68. Strong understanding of OTA architecture and online booking ecosystems .
  69. Hands-on understanding of travel booking flows across:
  70. Flights
  71. Hotels
  72. Holidays / Packages
  73. Activities / Experiences
  74. Transfers / Transport
  75. Bus / Rail, where applicable
  76. Good understanding of GDS, NDC, airline APIs, hotel APIs, aggregators and supplier connectivity .
  77. Knowledge of Amadeus, Sabre, Travelport/Galileo, TBO, Hotelbeds or similar platforms is an advantage.
  78. Understanding of PNR, ticketing, fare rules, cancellations, refunds, amendments, reissues, ancillaries and supplier reconciliation for flight products.
  79. Excellent communication with technical non-technical stakeholders
  80. Experience with Project management tools like:
  81. JIRA / ClickUp / Asana/ Atlassian /GIT
  82. Postman / Swagger
  83. Google Analytics / Mixpanel
  84. Exposure to:
  85. Dynamic packaging
  86. Rate shopping engines
    87. 4. Technical API Skills
  87. Strong understanding of REST APIs, JSON/XML, API authentication, request/response structures, webhooks and third-party integrations .
  88. Ability to understand API documentation, data mapping, API workflows and integration dependencies .
  89. Working knowledge of Postman, Swagger/ OpenAPI and API testing .
  90. Good understanding of microservices, databases, cloud architecture, caching and system integrations .
  91. Basic understanding of SQL for data validation, troubleshooting and product analytics.
  92. Ability to work closely with Engineering/Development teams on technical feasibility, architecture discussions and production issues.



    93. Key Behavioural Competencies
  93. Ownership mindset execution-focused
  94. Strong process orientation
  95. Ability to handle pressure multiple stakeholders
  96. Business-first thinking with tech depth
  97. Continuous improvement mindset


    98. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServiceTravel ManagementBillingHospitalitySabreticketingAmadeusGITdeveloperMIS

    About Ethics Infotech

    Ethics Infotech logo

    Ethics Infotech

    IT Services & Consulting

    500

    employees

    2018

    8 years old

    Vadodara/Baroda, Gujarat

    India

    ₹4.5L PA avg

    Avg at Ethics Infotech

    About

    Empowering Your Business through Tech-Driven Integrated Platforms, Digital Transformation, and Emerging Technologies.

    Industries

    IT Services & Consulting

    Employee ratings

    10 reviews

    4.3/ 5

    Culture

    3.8

    Career growth

    3.4

    Work-life

    3.9

    Employees rate it well for

    Work-Life Balance43Overall Company43

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