Production and Support Engineer

Roles and responsibilities:

• Understand the product/functionality and the business requirements. Ensure the production support team is aware of the impact of changes that go into production.
• Candidates will have hands on experience in handling distributed systems
• Candidates should have experience with maintaining medium-to-large-scale web and mobile applications.
• Ability to navigate multiple technologies including AWS, Openshift, Node JS, Python, Java, Mongo DB,
• Be part of a fast-moving team, working with internally developed tools and open-source technologies.
• Triage functional and technically complex customer reported issues in a distributed environment.
• Analyze advanced, distributed solutions that process, store, and quickly retrieve huge volumes of data and identify root cause.

Must-Have Skills:

• Solid understanding of RESTful APIs and API design principles (OpenAPI)
• Experience implementing rate limiting, resiliency patterns, and observability techniques using Kubernetes
• Proficiency in cloud engineering, preferably with AWS experience
• Strong programming skills, in Java/Python/Golang
• Expertise in NoSQL databases DynamoDB/MongoDB & Caching Solutions Redis
• Familiarity with event-driven architecture concepts
• Experience with Application Monitoring Tools (Splunk, Cloudwatch, Dynatrace etc)
• analytical and problem-solving skills, ability to handle multiple issues at the same time
• Experience with cloud infrastructure (AWS, Google App Engine, or Heroku)
• Experience in writing native SQL queries
• Relational Database - experience using Oracle, MySQL/MariaDB, Postgres, or SQLServer
• NoSql Database - DynamoDb, MongoDB, Cassandra