Product Technical Specialist
Redington · Delhi · onsite · Posted 42d ago
Undisclosed5–10 yrsfulltimeSourced from
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About this role
Aboutthe Team
The TechnicalSolutions team at Redington helps customers and channel partners adopt andimplement leading Cybersecurity solutions . The team works closely withBusiness, Sales, OEMs, and partners across solution consulting, demonstrations,POCs, implementation, enablement, and post-sales support.
WhoWere Looking For
We arelooking for a technically skilled and customer-focused Cybersecurity ProductTechnical Specialist with hands-on experience in cybersecurity and exposureto Pre-Sales and Post-sales Implementation.
The idealcandidate should have strong communication and presentation skills, goodtroubleshooting ability, and experience working with customers, partners, Salesteams, and OEMs.
Experiencewith Palo Alto, Fortinet, Trellix, Trend Micro, F5, SentinelOne, Zscaler ( any one cybersecurity product preferred )
YourRole
As a CybersecurityProduct Technical Specialist , you will provide technical solutions acrossthe customer lifecycle, including implementation and deployment andpost-implementation support.
You will workclosely with Business, Sales, OEM, and Channel Partner teams to deliverthe right cybersecurity solutions and ensure successful customer adoption.
KeyResponsibilities
Pre-SalesSolution Consulting
- Understand customer requirements and recommend suitable cybersecurity solutions.
- Support Sales and Business teams in customer engagements.
- Conduct product demonstrations, technical presentations, workshops, and POCs.
- Support solution design, technical proposals, BOMs, and documentation.
- Coordinate with OEMs for solution validation and technical support.
ImplementationDeployment
- Deploy, configure, and implement cybersecurity solutions.
- Support migration, rollout, integration, testing, and validation.
- Troubleshoot technical issues during implementation.
- Prepare implementation plans and technical documentation.
Post-SalesSupport
- Provide technical support after deployment.
- Troubleshoot product and implementation-related issues.
- Coordinate with OEMs for advanced troubleshooting and escalations.
- Support customers and partners throughout the solution lifecycle.
- Conduct technical training and knowledge-transfer sessions.
Technology/ Product Skills
Hands-onexperience in one or more of the following:
- Palo Alto
- Fortinet
- Trellix
- Trend Micro
- F5
- SentinelOne
- Zscaler
- SASE / Zero Trust
- Network / Endpoint Security
- Firewall Security
- Cloud Security
- Secure Access / VPN
- DLP
Candidateswith strong hands-on experience in any one cybersecurity product areencouraged to apply.
NetworkingSecurity Knowledge
Goodunderstanding of:
- TCP/IP, Routing Switching
- DNS, HTTP/HTTPS
- SSL/TLS
- VPN, GRE/IPsec
- Firewall and Network Security
- Identity and Authentication
- SAML / LDAP / Azure AD / Okta
Documentation
Ability toprepare technical documents such as:
- Technical Proposals
- Solution Design / HLD / LLD
- SOW and BOM
- Implementation Migration Plans
- Test Plans
- Technical Reports and As-built Documentation
CandidateProfile
- 35 years of hands-on experience in Cybersecurity / Security Engineering / Implementation Engineering.
- Experience in Pre-Sales and Post-Sales Implementation .
- Hands-on experience with one or more cybersecurity products mentioned above.
- Strong communication, presentation, and customer-facing skills.
- Good troubleshooting and analytical skills.
- Experience with demos, workshops, and POCs.
- Ability to work with customers, partners, Sales teams, and OEMs.
- Willingness to travel based on business requirements.
- Strong learning ability and interest in multiple cybersecurity technologies.
Certifications Preferred
- CompTIA Security+
- Palo Alto / Fortinet / F5 / Zscaler certifications
- Trend Micro / Trellix / SentinelOne certifications
- Other relevant OEM certifications
CoreCompetencies
- Cybersecurity Solutions
- Technical Pre-Sales
- Solution Consulting
- Product Demonstrations POCs
- Implementation Deployment
- Post-Sales Support
- Troubleshooting
- Customer Partner Engagement
- Technical Documentation
- Stakeholder Management
- Communication Presentation
- Problem Solving
Why JoinUs
This roleoffers an opportunity to work across multiple cybersecurity technologies andleading OEM solutions , while gaining exposure to customers, partners, andtechnical teams. You will build expertise across Network Security, EndpointSecurity, SASE, Zero Trust, Cloud Security, and emerging cybersecuritysolutions .
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
analytical thinkingchannel partnerGREDNSldapFortinetBusiness RequirementsDLPEndpointAzure ADNetwork SecuritydeploymentCompTIA SecurityCompTIAcloudFirewallCloud SecurityCyber SecurityEndpoint SecurityMicrosoft Azurebom
About Redington
Redington
Hardware & Networking
4.0k+
employees
1999
27 years old
Dubai, Dubai
United Arab Emirates (UAE)
₹6.2L PA avg
Avg at Redington
About
Redington Gulf provides comprehensive supply chain solutions for IT and consumer products, serving multiple international brands across the Middle East and beyond.
Industries
Hardware & Networking
Employee ratings
10 reviews
4.0/ 5
Culture
3.7
Career growth
3.3
Work-life
3.9
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