Product Support Specialist
Recro · Pune · onsite · Posted 36d ago
Not disclosed2–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Designation - Product Support
Experience - 2+ Years
Location - Pune
Mandatory Technical Skills
- 2+ years of Technical Support / Product Support / Software Support experience (Preferably SaaS)
- Experience with customer-facing application support
- Hands-on knowledge of SSO, Access Management, SaaS, Cloud Computing, FTP, SMTP, and HTML
- Experience working with ticketing/CRM tools (Salesforce preferred)
- Strong troubleshooting and analytical skills
- Excellent written and verbal communication skills
Sourced from foundit
Skills
SSO Access ManagementTechnical SupportCloud ComputingFTPSMTPProduct SupportHTMLticketing CRM toolsSAASSoftware Supportsalesforce
About Recro
Recro
Internet
51-200
employees
2014
12 years old
Bangalore/Bengaluru,Karnataka
India
About
Recro facilitates career advancement for developers while streamlining the hiring process for startups seeking top talent.
Industries
Internet
Employee ratings
41 reviews
3.8/ 5
Culture
3.9
Career growth
3.5
Work-life
4.0
Employees rate it well for
Work Life Balance8Job Security6Work Culture6Career Growth6Salary5
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