Product Support Executive
Cornerstone · Pune · onsite · Posted 85d ago
Not disclosed2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Requirements:
- 2+ years of technical support / product support / software support experience (preferably SaaS).
- Experience with customer-facing application support.
- Hands-on knowledge of SSO, access management, SaaS, cloud computing, FTP, SMTP, and HTML.
- Experience working with ticketing/CRM tools (Salesforce preferred).
- Strong troubleshooting and analytical skills.
- Excellent written and verbal communication skills.
Sourced from instahyre
Skills
SSOOAuthHTMLSQLAccess ManagementTechnical SupportProduct SupportSoftware Supportsalesforce
About Cornerstone
Cornerstone
EdTech
25
employees
2004
22 years old
Mumbai,Maharashtra
India
About
An international executive search firm, aiding organizations and leaders in finding talent while adhering to industry ethical standards across global markets.
Industries
EdTechInternet
Employee ratings
87 reviews
3.2/ 5
Culture
3.1
Career growth
2.7
Work-life
3.3
Employees rate it well for
Senior Management10Work Life Balance10Salary6Learning5Job Security4
Find them on