Product Specialist

About the Company

BPL Medical Technologies is a leading Indian medical technology company committed to advancing healthcare through innovative, reliable, and accessible solutions. With a strong legacy and nationwide presence, BPL serves hospitals, clinics, and healthcare providers across India and select international markets.

The company offers a diverse portfolio across patient monitoring, imaging, and critical care, supported by robust manufacturing, service, and distribution capabilities. With a growing installed base and a focus on quality and customer trust, BPL continues to strengthen its position as a trusted partner in healthcare delivery.

Driven by innovation and operational excellence, BPL is focused on building future-ready capabilities and delivering long-term value to customers, partners, and stakeholders.

Get to know about us - https://www.bplmedicaltechnologies.com/

Job Description: Product Specialist Kerala

Product Line: Digital Radiography (DR) Systems, X-Ray & C-Arm Imaging Systems

Role Summary

The Product Specialist will be responsible for supporting sales, clinical applications, product demonstrations, customer training, and technical product positioning for Digital Radiography (DR), X-Ray, and C-Arm systems across Kerala. The role requires strong clinical understanding of medical imaging, image quality assessment, and the ability to work closely with Radiology Departments, Operation Theatres (OT), clinicians, sales teams, and service teams to drive customer satisfaction and business growth.

Key Responsibilities

Pre-Sales Activities

• Conduct product presentations and live demonstrations for X-Ray, DR, and C-Arm systems.
• Identify customer clinical and workflow requirements and recommend suitable solutions.
• Support sales teams during customer meetings, site visits, tenders, and technical evaluations.
• Perform competitive product analysis and effectively position company products against competitors.
• Assist in preparing technical compliance documents for tenders and customer submissions.

Post-Sales Activities

• Provide application training to radiographers, radiologists, orthopedic surgeons, Urologist, Gastrologist and OT staff.
• Ensure smooth product with service team for installation and clinical acceptance at customer sites.
• Conduct refresher trainings to technicians & Doctors and support customers in optimizing product usage.
• Address application-related customer queries remotely through phone, email, and online platforms.

Clinical & Application Support

• Evaluate and explain image quality parameters, including:
• Contrast Resolution
• Spatial Resolution
• Noise Assessment
• Dose Optimization
• Image Processing
• Clinical Image Acceptability
• Support customers in image acquisition techniques and workflow optimization.
• Assist clinicians and technicians during clinical procedures using C-Arms and DR systems.

Technical Support & Market Intelligence

• Develop strong technical understanding of company products and competing technologies.
• Gather market intelligence regarding competitor products, features, and customer feedback.
• Collaborate with service engineers for troubleshooting and product enhancement.
• Support launch and promotion of new products and software upgrades.

Required Qualifications

• Radiology Technology (Paramedical Radiography)
• BSc Medical Imaging Technology
• Biomedical Engineering
• Experienced healthcare as applicable

Required Skills & Competencies

Technical Skills

• Knowledge of Digital Radiography (DR), X-Ray, and C-Arm imaging systems.
• Understanding of radiographic positioning and imaging protocols.
• Ability to assess and discuss image quality with healthcare professionals.
• Basic knowledge of:
• DICOM
• PACS
• RIS/HIS Integration
• Radiation Safety Principles

Communication Skills

• Strong presentation and demonstration skills.
• Ability to train clinical users and conduct workshops.
• Excellent customer handling and relationship management skills.
• Ability to provide remote support via phone, video conference, and online sessions.

Functional Skills

• Problem-solving and analytical abilities.
• Team collaboration with Sales, Service, and Product Management teams.
• Ability to work independently and manage territory responsibilities.
• Willingness to travel extensively within Kerala and neighbouring regions.

Language Requirements

Mandatory

• Malayalam
• English

Knowledge of additional South Indian languages will be considered a significant advantage.

• Tamil
• Kannada
• Telugu

Preferred Experience

• 4-6 years of experience in Medical Imaging Applications, Product Specialist, Clinical Application Engineer or Service Engineer aspiring to move in Product Roll.
• Experience with:
• Digital Radiography Systems
• Mobile X-Ray Systems
• Fixed X-Ray Systems
• C-Arm Systems
• Image Processing Solutions