Product Specialist(T)

Job Summary

The Product Specialist(T) role focuses on leveraging expertise in TW-Basic Config Generative AI and Trackwise On-prem to deliver innovative solutions for manufacturing and supply chain processes. With a hybrid work model and day shift the candidate will play a pivotal role in optimizing workflows and ensuring seamless integration of technical solutions.

Responsibilities

• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions using TW-Basic Config Generative AI and Trackwise On-prem.
• Develop configure and maintain Trackwise On-prem systems to ensure optimal performance and alignment with organizational goals.
• Implement Generative AI solutions to enhance decision-making processes and improve operational efficiency in manufacturing and supply chain domains.
• Provide technical expertise in TW-Basic Config to streamline workflows and ensure compliance with industry standards.
• Conduct thorough testing and validation of system configurations to ensure accuracy and reliability.
• Monitor system performance and proactively identify areas for improvement to enhance overall productivity.
• Document technical processes configurations and solutions to maintain a comprehensive knowledge base for future reference.
• Train and support end-users to ensure effective utilization of implemented systems and solutions.
• Collaborate with stakeholders to identify opportunities for innovation and continuous improvement in manufacturing and supply chain operations.
• Ensure seamless integration of technical solutions with existing systems to minimize disruptions and maximize efficiency.
• Stay updated on emerging technologies and industry trends to recommend and implement cutting-edge solutions.
• Provide timely troubleshooting and resolution of technical issues to maintain uninterrupted operations.
• Communicate progress and updates to stakeholders ensuring transparency and alignment with project objectives.
  
  

Qualifications

• Possess strong expertise in TW-Basic Config Generative AI and Trackwise On-prem with hands-on experience in system configuration and optimization.
• Demonstrate a solid understanding of manufacturing and supply chain processes with the ability to apply technical solutions to enhance operations.
• Exhibit excellent problem-solving skills and the ability to troubleshoot complex technical issues effectively.
• Showcase strong communication skills to collaborate with cross-functional teams and stakeholders.
• Display a proactive approach to learning and staying updated on emerging technologies relevant to the role.
• Have a proven track record of delivering high-quality technical solutions within deadlines and budget constraints.
• Demonstrate the ability to train and support end-users for effective utilization of implemented systems.
• Possess strong documentation skills to maintain detailed records of technical processes and solutions.
• Exhibit a commitment to continuous improvement and innovation in technical solutions.
• Show adaptability to work in a hybrid model and manage tasks efficiently during day shifts.
• Demonstrate a customer-focused mindset to ensure solutions align with organizational goals and stakeholder expectations.
• Possess a collaborative attitude to work effectively with diverse teams and drive project success.
• Showcase attention to detail to ensure accuracy and reliability in system configurations and solutions.