Product, Sales, And Support Team Member

Company Description

Yumzip is a pioneering FoodTech SaaS platform dedicated to empowering food businesses by helping them reclaim profits and build their unique identity. Our tools enable businesses—ranging from home chefs to restaurants—to save on high commission fees, streamline operations with smart order management and QR menus, and leverage data-driven insights to scale effectively. Guided by our philosophy Eat. Sell. Earn., we prioritize creating an accessible tech ecosystem that enables businesses to thrive. Based in our commitment to innovation, we aim to revolutionize the FoodTech industry by giving entrepreneurs direct control of their growth and customer relationships.
Role Description

This is a full-time, on-site role located in Hojai for a Product, Sales, and Support Team Member. Responsibilities include assisting with sales strategies, promoting Yumzip's SaaS solutions to food businesses, and delivering excellent customer service. The role also involves providing product expertise, maintaining relationships with existing clients, and gathering feedback for product improvement. Communication with different stakeholders and addressing customer inquiries are integral parts of the role.
Qualifications

• Product knowledge and the ability to serve as a Product Specialist
• Strong analytical skills for understanding trends and customer concerns
• Exceptional communication and interpersonal abilities
• Experience in customer service to address inquiries and ensure customer satisfaction
• Sales skills to effectively promote products and close deals
• Listening skills and proactive problem-solving ability
• Familiarity with technology platforms and software tools is a plus
• Educational background in Business, Marketing, or a related field is desirable