Product / Platform Architect

Product / Platform Architect

Own the technical architecture of an enterprise operations platform spanning agentic workflows, integrations, knowledge systems, distributed services, and customer-hosted Kubernetes deployments.

This is a hands-on architecture role.

Responsibilities

• Own platform architecture, service boundaries, interfaces, and major technical decisions.
• Guide architecture across agent orchestration, knowledge graph, integrations, APIs, data services, and deployment.
• Ensure the platform remains deployable across cloud VPC, on-premises, and restricted environments.
• Define patterns for retries, idempotency, state management, failure recovery, auditability, security, and observability.
• Maintain abstraction from individual LLM providers and external tool vendors.
• Review major designs and critical code.
• Identify and prioritize architectural debt.
• Work with engineering and product on technical feasibility and sequencing.

Mandatory technical skills and experience

• 10+ years building production software, including significant distributed-systems experience.
• Demonstrated architecture ownership for a production platform.
• Strong knowledge of:
• distributed systems
• event-driven and asynchronous architectures
• APIs and service boundaries
• Kubernetes and containers
• cloud networking
• authentication, authorization, RBAC, secrets and auditability
• production observability and troubleshooting
• Working understanding of:
• LLM application architecture
• tool calling and agent workflows
• retrieval/context architectures
• model abstraction
• human-in-the-loop execution
• Experience evolving an existing platform, not only designing greenfield systems.
• Strong enough coding ability to inspect, prototype, debug, and review production code.

Preferred

• SRE, DevOps, observability, infrastructure, or incident-management experience.
• Knowledge graphs or graph databases.
• Customer-hosted enterprise software.
• AI/agentic systems in production.