Product Owner

Job Description Has accountability for the performance and results of a team within own discipline or function Is recognised as an expert in own area within the organisation and has specialised depth and/or breadth of expertise in own discipline or function Interprets internal or external issues and recommends solutions/best practices

Qualifications Job Description

Brief Job Summary The Product Owner works closely with the Product Manager to understand and deliver the strategic roadmap for the product. They will work with the development team and supporting roles to break that roadmap down into prioritised requirements. Working with support from the Product Manager they will ensure that the development team has a clear understanding of the product/platform vision and goals. They oversee product build progress, answering queries and helping solve impediments to the delivery. The role is part of our squad structure and can be aligned to any product or platform in RS or Common Services.

Roles and Responsibilities

• Support the Product Manager with the creation and update of a centrally mastered Product Roadmap.
• Ensure the Product Roadmap is reflected correctly in our work management tooling (JIRA or ADO).
• Creation of features and user stories with support from other roles in the form of a healthy prioritised backlog.
• Definition of sprint goals to help focus the teams during their increment.
• Formal acceptance of work as done and ready for release.
• Support cross team dependency management.
• Input to both product and build reporting as required including financial reporting and budgeting.
• Use data to recommend to the Product Manager best solutions and approaches.
• Creation of technical user stories where required and ability to prioritise these.
• Plays an active role in agile and scaled agile events, supporting agile values and helping promote the continual improvement cycle through inspect & adapt.
• Contribute to the product vision, goals, success measures and roadmap for the product.
• Applies some domain knowledge or demonstrates ability to quickly learn about the product(s), market and customer base.
• Understand what KPIs are most valuable to the business ensuring these are reflected in the product delivery.
• Support the Product Manager in Product Discovery through the elaboration of product features from the product roadmap ultimately reaching approval to build based on ROI.
• Work with the supporting roles and internal/external stakeholders to further refine approved product features through detailed requirements analysis/design to get work ready for planning & build documented through user stories.
• Ensure Non Functional Requirements are being created, maintained and tested against.
• Work directly with Info Sec and or DPO on product change that need their approval to ensure the product is compliant
• Support the development teams in planning activities at both the quarter and increment level where applicable.
• Work with the development team and actively suggest improvements that can be made to how the team work in a collaborative way
• Assimilate complex detailed problems and translate them into easily digestible content for cross-functional team members.
• Accountable for the prioritisation of user stories through their lifecycle.
• Ensure features & user stories remain aligned to the roadmap and strategic objectives set by the Product Manager.
• Accountable for the prioritisation of user stories through their lifecycle
• Leverage working knowledge of business systems, broader industry requirements, and practical implications of enhancements to support product priorities.
• Support the update to stakeholders and other P&E teams on the build progression and forecasted delivery.
• Support the update to stakeholders and other P&E teams on the product performance utilising metrics where possible.
• Support the defiinition of the product practice. scope.
• Play an active role in the product owner practice and help lead on some topics to assist with the upskilling of the wider team.

Job Specifications Education

• Any graduation preferably Business or IT

Relevant Experience Experience - 10+ years' experience

• Experience working within a software or product development organization preferred although not required.
• Experience working within a financial organization preferred although not required.
• Product Ownership or similar role experience.
• Proven experience of interfacing with cross-functional teams.

Functional Skills Behavioural Skills

Knowledge and skills Will have good understanding of:

Essential:

• Business analysis
• Writing user stories
• Backlog prioritisation
• Defining acceptance criteria
• User journey & process mapping
• Usability testing
• Agile ways of working
• Agile metrics
• Compliance & Governance stewardship
• Success metrics & OKRs
• JIRA, ADO or similar.
• Miro or similar collaboration tools.

Desirable:

• User research
• User feedback analysis
• User behaviour analysis
• Product strategy
• Agile Metric tools.
• Demonstrates high ethical standards and integrity in their actions and decision-making
• Is recognised as calm, composed, polite and respectful in all situations and circumstances.
• Practices and promotes openness and transparency.
• Regularly self reflects and supports others within their squad to do the same.
• Will be positive and enthusiastic, even in difficult circumstances.
• Will be self-motivating and maintain a solution-focused attitude.
• Will promote optimism and motivate others within their squad.
• Celebrates the success of others.
• Openly praises other members of their squad and publicly recognises success.
• Champions their squad to others.
• Accepts feedback easily without confrontation and responds to it, acknowledging the perspective of others.
• Highlights any impediments or risks constructively.
• Provides positive and constructive opinions in conversations.
• Helps to avoid conflict within their squad and other squads by spotting contentious matters and dealing with them. Role Grading

Role Grading Information Job function knowledge Measures the function-specific technical knowledge required to perform specific tasks associated with the job. Please explain technical knowledge required to perform specific tasks associated with the job

• Maintains an extensive understanding of emerging practices and their application and takes responsibility for driving own and team members’ development opportunities and new ways of working.
• Shows determination to learn and showcase new function-specific technical skills, and pass on knowledge.

Business Expertise Measures the extent of required knowledge beyond the job. It refers to both internal and external business expertise. Please explain the extent of required knowledge beyond the job

• Fully understands the departmental domain, strategies, practices and processes
• Quickly understands new information and applies if effectively.
• Drives opportunities for others to learn from their expertise and experience.
• Seeks opportunities to transfer any unique knowledge they may possess to others.
• Fully understands who the wider customers or stakeholders are and shares with others.
• Has good awareness of the commercial and business background of their work.
• Drives discussions on the expectations of the business on them as individuals and their team.
• Fully understands the requirements of the end customer.
• Seeks feedback on the wider customer experience.

Leadership Refers to the people management required for the job. Does the job require any people management (if so please give details)?

• leads and supports their team.

Problem-solving Measures the degree of mental and analytical skills required to perform the job. Please explain the degree of mental and analytical skills required to perform the job

• Applies a methodical, analytical approach to investigating and resolving complex problems.
• Escalates appriopriately when scope or deadlines are impacted.

Nature of impact Measures how the job significantly impacts the business by measuring the overall responsibility associated with the job. Please explain how the job significantly impacts the business

• Complex domain or smaller program related activities that consist of multiple outcomes or outcomes or projects.

Area of impact Specific organisational entities where the impact is felt (ie on which part of the organisation the tasks performed or the decisions made have a direct influence). Please give detail of which specific entities are impacted by the role (the part of the organisation the tasks performed or the decisions made have a direct influence)

• Product or Service, Processes, Team, Suppliers

Interpersonal skills Depicts the level of people skills required to perform the job. (ie how the job holder needs to be able to interact with others). Please explain the level of people skills required to perform the job

• Demonstrates excellent oral and written communication skills when engaging with colleagues and suppliers.
• Proactively encourages others to explore new ideas and drives the ongoing development of them.
• Works with teams, stakeholders and suppliers, seeking interaction with others in the context of their work.
• Plays an active role amongst teams and is accountable for the performance and results of their team.
• Is an active contributor in team discussions.
• Consults all relevant stakeholders before decisions are made to ensure that their input has been considered.
• Aware of their own, their teams and other teams' strengths and limitations and drives behaviour to address the limitations.

Additional Information Shareholder Services At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.