Product Owner

Roles and Responsibilities:

• Drive and ensure global and local business solution demands are captured and quality services are delivered as per agreed scope, time, quality, and compliance standards.
• Implement and support digital projects related to ERP (SAP - all major modules) and peripheral non-ERP systems (Veeva CRM, SFA, Navision, Sales and Distribution Management System, Sales Force Effectiveness Systems, Power BI).
• Collaborate with cross-functional teams to implement automation and system/data integrations for improved efficiency.
• Execute data management initiatives, including Data Lake, Data Pipeline, ETL, and MDM.
• Support cloud strategy implementation across AWS, Azure, and GCP.
• Develop and execute data and analytics strategies for forecasting automation, digital supply chain, predictive and prescriptive analytics, and business intelligence.
• Act as the single point of contact for IT changes, conducting impact assessments, setting up change management processes, and ensuring compliance with IT governance standards.
• Maintain communication with stakeholders on technical and non-technical matters.
• Ensure solutions align with company architecture and operational standards.
• Track project progress, update trackers, and maintain RAID (Risk, Assumption, Issue, Dependency) logs.
• Identify, communicate, and mitigate risks promptly.

Education & Certification:

• Bachelor's or Master's degree in Computer Science, IT, or related field.
• MBA (preferred).
• Project Management Certification (optional).
• Certification in Data Science, AI, or ML (optional).

Required Experience & Skills:

• 8–12 years in IT Business Solutions across roles such as IT Business Analyst, IT Business Solutions Partner, Technology Solutions Architect, or Tech Project Manager.
• Strong experience in IT and business stakeholder management, engaging senior and diverse stakeholders to influence decision-making.
• Preferred experience in database modeling and SQL queries.
• Hands-on experience in project management, change management, and Agile methodologies.
• Background in Pharma, Life Sciences, Consumer Healthcare, or OTC Retail Business processes.
• Experience in Sales Force Effectiveness, Sales and Distribution, and Data Technology-related projects.
• SAP implementation and support experience.
• Understanding of digital marketing, CRM, and related tools.
• Practical knowledge of AWS, Azure, or GCP services.
• Hands-on experience in Data Lake, Data Modeling, Data Integration, and BI Dashboard implementation.
• Proven ability to work across matrixed teams, leading by influence to drive technical capability.
• Strong multi-project management skills with a track record of delivering global solutions at scale.
• Knowledge of IT infrastructure, security, ITGC controls, governance, risk management, and compliance.
• Vendor management experience with local and global technology vendors.