Product Owner

Deloitte India is hiring for Product Manager

Location - Gurgaon

Notice period - 0 to 30 days

Experience - 7 to 10 years

The Team

Deloitte's Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.

Your work profile

We are seeking a highly driven Product Manager – Customer 360 (C360) Data Product to lead the vision, strategy, and execution of our enterprise Customer 360 platform. This role will be responsible for building and scaling a unified customer data product that powers customer insights, personalization, risk management, marketing, servicing, and regulatory reporting across our global credit card business.

Key Skills & Competencies

Product Strategy & Vision

• Define and own the product vision, roadmap, and success metrics for the Customer 360 data product.
• Drive the evolution of a single, trusted view of customers across channels, products, and geographies.
• Align product priorities with business objectives across Marketing, Risk, Fraud, Customer Service, and Digital teams.

Product Management & Execution

• Manage the end-to-end product lifecycle from ideation through delivery and adoption.
• Translate business requirements into product features, user stories, and prioritized backlogs.
• Lead cross-functional execution with engineering, architecture, data governance, and analytics teams.
• Establish product KPIs and continuously measure value realization.

Customer Data & Data Products

• Define customer identity, golden record, segmentation, customer attributes, and data consumption models.
• Drive capabilities around customer matching, data quality, metadata, lineage, and master data management.
• Ensure delivery of scalable, reusable, and governed data products for enterprise consumption.

Stakeholder Management

• Partner with senior business leaders to understand strategic priorities and data needs.
• Influence and align global stakeholders across multiple markets and functions.
• Communicate product strategy, roadmap, and business impact to executive leadership.

Governance & Compliance

• Ensure compliance with regulatory, privacy, and data governance requirements.
• Partner with Risk, Compliance, Legal, and Information Security teams to implement appropriate controls.
• Champion data quality, stewardship, and accountability across the organization.

Preferred Qualifications

• Education - B. tech or BE

Success Metrics

• Python, Spark, Dataproc, GCS, BigQuery and Cloud Data Architecture.
• Cloud Run, Cloud Functions, Cloud SQL PostgreSQL and Pub/Sub.
• Cloud Composer / Airflow administration, optimization and FinOps.
• Spark UI debugging, YARN diagnostics and workload benchmarking.
• Strong stakeholder management, team leadership and solution design capabilities.

Location and way of working: Gurgaon