PRODUCT OWNER - TELECOM APPLICATIONS - VOIS

Who We Are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture

About This Role We are seeking a Product Owner to drive value delivery for telecom application products within a SAFe Agile environment. The role focuses on aligning product backlogs with strategic objectives and customer needs while acting as a key link between business stakeholders, technology teams, and operations. The individual will bring expertise in telecom BSS, particularly in billing and fulfilment domains, alongside strong ownership of product lifecycle, architecture alignment, and agile delivery practices.

What You’ll Do

• Define, refine, and prioritise the team backlog in alignment with business goals and customer needs
• Translate high-level product enablers into detailed user stories with clear acceptance criteria and non-functional requirements
• Ensure backlog visibility, transparency, and clarity for all stakeholders
• Collaborate with Business Product Managers, Architects, ARTs, vendors, and Operations to shape and execute the product roadmap
• Act as the voice of the customer and business within the Agile Release Train (ART)
• Participate actively in PI (Program Increment) planning and SAFe ceremonies to enable consistent delivery
• Contribute to architecture and design discussions, ensuring alignment with security, GDPR, SOX, and operational standards
• Support production environments through incident resolution and continuous optimisation of application landscapes
• Apply DevSecOps practices to enhance system efficiency, reliability, and security

Who You Are

• An experienced professional with strong expertise in Telecom BSS platforms, especially billing systems and customer communication tools
• Skilled in backlog management, agile product ownership, and translating business requirements into technical deliverables
• Knowledgeable in fulfilment domain architecture, design principles, and non-functional requirements
• Experienced in production support, incident management, and continuous improvement practices
• Certified in SAFe Product Owner/Product Manager (POPM), CSPO, Agile Business Analysis, or equivalent
• A collaborative communicator who can effectively bridge business and technology stakeholders

Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's In It For You

• Opportunity to work on large-scale telecom transformation programmes within a global organisation
• Exposure to SAFe Agile frameworks and cross-functional delivery teams
• Engagement with diverse stakeholders across business, technology, and operations functions
• A collaborative environment focused on innovation, learning, and continuous improvement

What Skills You Will Learn

• Advanced backlog management and prioritisation in a SAFe Agile environment
• End-to-end telecom BSS application lifecycle understanding
• Architectural collaboration and non-functional requirement design
• DevSecOps practices and production support excellence
• Stakeholder management across global, cross-functional teams

VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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