Product Ops Analyst-I

Job Summary Job Responsibilities

• Shift timings- 2PM to 11PM IST
• Assist in documenting functional requirements and supporting translation into system solutions
• Work with cross-functional stakeholders to understand and clarify business needs
• Support configuration and maintenance of enterprise systems and modules
• Assist with system integrations across clinical, finance, procurement, and other applications
• Support data migration activities, including validation and quality checks
• Generate basic reports and dashboards to support operational insights
• Assist in development of test scripts and support User Acceptance Testing (UAT) and deployments
• Troubleshoot routine system issues and escalate complex problems as needed
• Maintain documentation including user guides and SOP-aligned materials
• Support identification of process improvement opportunities

Required Qualifications

• Bachelor s degree in IT or related field
• 0-2 years of experience in business analysis, product operations, or a related field.
• Domain Knowledge Lifesciences, Pharmaceuticals, Healthcare would be Plus.
• Exposure to AI Tools (preferred)
• Foundational understanding of the drug development lifecycle or regulated environments (preferred)
• Basic knowledge of SQL or data querying concepts (PL/SQL exposure a plus)
• Familiarity with enterprise systems or cloud environments (e.g., Azure, Windows Servers, IIS) preferred
• Understanding of object-oriented programming concepts (preferred)
• Exposure to reporting or analytics tools (e.g., Power BI, Tableau).

Core Skills

• Analytical thinking and problem-solving
• Strong written and verbal communication skills
• Communication and collaboration
• Attention to detail and quality
• Process awareness and continuous improvement mindset
• Documentation and compliance discipline

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.