Product Operations Coordinator
IBN Technologies · Pune · onsite · Posted 71d ago
About a minute. You'll make an account on the way through.
About this role
Product Operations Coordinator Fintech
Location: Pune (Work From Office)
Shift Timing: 11 AM to 8 PM
Department: IT Finance Operations
About the Role
We are looking for a proactive and detail-oriented Product Operations Coordinator to support the execution, coordination, onboarding, and operational activities for Ledger Genie, an AI-driven accounting automation platform.
The candidate will coordinate with Development, QA, Operations, Clients, and Management teams to ensure smooth execution of workflows, product releases, onboarding activities, issue resolution, and operational tracking.
- Coordinate between Development, QA, Support, Operations, and Management teams
- Track project milestones, pending tasks, ETAs, and issue resolution
- Conduct follow-ups, escalation management, and status reporting
- Prepare MOMs, trackers, dashboards, and operational reports
- Support UAT, release coordination, and workflow validation
- Coordinate client onboarding, implementation, and product demos
- Assist teams in understanding accounting workflows and operational requirements
- Maintain proper documentation, issue logs, and workflow updates
- Gather client feedback and coordinate internally for improvements
- Good understanding of bookkeeping and accounting concepts
- Knowledge of Cash Basis and Accrual Basis accounting
- Strong coordination, communication, and stakeholder management skills
- Understanding of SaaS/product operations and workflow management
- Basic understanding of SDLC, UAT, and release processes
- Proficiency in Excel, reporting, and tracking tools
- Exposure to automation, APIs, AI tools, Python, or Selenium is an added advantage
- 2 5 years of experience in:
- Product Operations
- Fintech/SaaS Coordination
- Accounting/KPO/BPO operations
- Client Onboarding or Implementation Support
Education
- Bachelor s degree in commerce, Finance, IT, Computer Applications, or related field
- MBA / M.Com / Automation certifications will be an added advantage
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About IBN Technologies
IBN Technologies
Financial Services
175
employees
1999
27 years old
Pune
India
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