Product Officer

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

We connect. We inspire.

This role manages the day-to-day operational delivery of online and blended learning and assessment products, ensuring efficient processes, effective user support and high-quality service delivery. You will coordinate operational activities that support learners, administrators and stakeholders across multiple locations, helping to ensure digital learning platforms and services operate smoothly and consistently.

Working within English Exams (EE), you will provide operational support for learning management systems, learner administration, reporting and issue resolution. The role combines customer support, systems administration, data analysis and operational coordination to enhance the user experience, support business objectives and maintain the effective delivery of digital learning and assessment services.