Product Marketing Manager, Medspa and New Frontiers

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at  how we (and YOU) can make that happen . 

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most .

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Who is Boulevard  

At Boulevard, we're building the first and only client experience platform purpose-built for appointment-based, self-care businesses. Our software powers bookings, payments, memberships, marketing, and more—helping businesses deliver seamless, personalized experiences to their clients while running more efficient, profitable operations.

We serve a growing base of medspas, salons, and spas, and are focused on helping our customers scale their businesses while elevating the client experience they provide.

Come do your best work at Boulevard  

Boulevard is the leading client experience platform for self-care businesses. 1 in 5 Medspas in the US use Boulevard, making Medspa one of the fastest, highest-growth markets we serve. It's also a clinical category, where HIPAA compliance and the realities of practicing medicine shape how operators evaluate software. We're looking for a Product Marketing Manager to be the resident SME on Medspa and the strategic lead for evaluating new verticals.

You'll be the strategic voice that shapes where Boulevard invests in Medspa, how we position against alternatives, and why operators should choose us. You'll craft high-impact messaging and positioning, identify the segments where we have a right to win, equip Sales and Success to close and expand, and build customer-facing assets that bring our perspective on this market to life. You'll also lead the work of evaluating new verticals: sizing the opportunity, pressure-testing fit, and building the case for where Boulevard should play next.

This is not a launch execution role. In addition to the guidance you provide our frontline teams, your insights and point of view will also shape where Boulevard invests to compete and expand. Teams will rely on you for a sharp, defensible read on what operators need, where competitors are pulling ahead, and where Boulevard has the most credible right to win. If you can turn messy market signals into conviction that moves a roadmap, this is your chance to shape how Boulevard wins in one of our highest-growth verticals and where we go next.

What you'll do here

Own the industry narrative for Medspa

Grounded in deep research, customer insight, and constant market scanning, you'll develop and maintain Boulevard's industry narrative for Medspa market

You’ll be an internal SME on topics like clinical and aesthetic trends, regulatory dynamics, and where the industry is headed

Own and share regular reports on the state of the Medspa industry, improving internal knowledge and keeping the company up to date on the latest trends, movements, and forecasts

Lead voice-of-customer work and win/loss analysis

Leverage research from the Competitive Intelligence team to maintain a deep, current view of how we stack up against direct and adjacent competitors in each vertical

Define vertical GTM strategy

Develop and own our internal toolkit for the Medspa vertical, including differentiated positioning, messaging frameworks, ICP definitions, and target account guidance

Identify priority sub-segments within each vertical and shape Boulevard's go-to-market approach for each

Partner with Sales, Growth Marketing and Brand to design and execute vertical-specific go-to-market plays that reflect each market’s nuances, build pipeline, and accelerate conversion.

Inform product direction by equipping your R&D PMM peers with deep vertical insight on roadmap priorities and sequencing to win in each market.

Bring vertical-specific insights to how Boulevard prices and packages our offerings: what bundles resonate, what features operators expect, and willingness-to-pay

Scout and shape Boulevard's "new frontiers"

Work with the Strategy team to identify, size, and pressure-test adjacent vertical opportunities where Boulevard could win

Build the case for entry with a clear view of TAM, buyer needs, competitive dynamics, and the product investments required

Partner with leadership to translate validated opportunities into a focused GTM approach

What you'll need to thrive

3–5 years in product marketing, industry marketing, or a closely related strategic GTM role at a B2B SaaS company

A researcher at your core: you thrive at running win/loss interviews, synthesizing customer conversations, and reading market signals

A track record of developing and owning a market point of view, not just executing on one handed to you

You see AI as a force multiplier: You're fluent in the latest tools, and you actively use them to compress timelines, sharpen your thinking, and unlock what you and the teams around you can create

Confident, precise communication skills and the ability to tell a really clear story

Analytical mindset with the ability to interpret data, test hypotheses, and use insights to guide strategy and messaging

Proven ability to enable Sales and Success teams with effective, usable content and training

Comfort operating in ambiguity and building from scratch; you can take a vague problem space and turn it into a clear point of view, plan, and set of deliverables

Bonus points

Experience in vertical SaaS, particularly serving the medspa, aesthetics, wellness, or broader healthcare-adjacent space

Familiarity with the medical aesthetics landscape — providers, treatments, industry players, and regulatory considerations

Experience evaluating new market entry or expansion opportunities (TAM sizing, opportunity assessment, GTM design for new segments)

Experience contributing to pricing and packaging decisions

Background in strategy, consulting, or market research

How we'll take care of you:

At Boulevard, we work hard to structure compensation in a way that balances internal equity with local market competitiveness, and we’re happy to share a good-faith estimate of the base salary range for this role. For candidates in NYC, the SF Bay Area, and Seattle, the anticipated base salary range is $XXX,XXX - $XXX,XXX per year. For all other U.S. locations, the anticipated base salary range is $XXX,XXX - $XXX,XXX per year. In addition to this base compensation, this role may be eligible to participate in a variable compensation program. Final compensation will vary based on a variety of factors which include but are not limited to applicable experience, location, and final leveling.

In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically. In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically. 

✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance. 

🏝 Take a break whenever you need with our flexible vacation day policy. 

🖥 Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month. 

💚 Family planning resources and specialized support programs. 

🔮 Equity: get ahead on the ground floor and grow with Boulevard. 

💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.

📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life!

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.