Product Manager

Role & Responsibilities

What You'll Do Product Strategy & Roadmap

• Define and maintain the product roadmap, balancing customer needs, business value, and development capacity
• Develop business cases for new features, including feasibility analysis, addressable market, SWOT assessment, and estimated costs
• Research competitive offerings in the market and use insights to inform prioritisation decisions

Discovery & Requirements

• Engage with customers regularly to surface problems, validate assumptions, and translate findings into product direction
• Write clear functional, technical, and design specifications that development and design teams can act on
• Work through ambiguity and make prioritisation calls with incomplete information

Delivery & Launch

• Drive features through development, coordinating across engineering, design, and QA to keep work unblocked
• Define launch plans and success criteria for new features
• Track adoption post-launch and respond to bugs or gaps in collaboration with the relevant teams

API & Technical Collaboration

• Partner with engineering to define and review API contracts, ensuring product requirements translate accurately into technical specifications
• Evaluate API capabilities and constraints as an input to roadmap and integration decisions

Sales Enablement

• Help articulate the value proposition of your product areas for the sales team
• Contribute to and review sales documentation that supports the selling process Ideal Candidate
• Strong Product Manager Profile with hands-on ownership across the full feature lifecycle
• Mandatory (Experience) – Must have 2+ years of product management experience in a product-led company
• Mandatory (Tech skill 1) – Must have a demonstrated ability to write clear product requirements (functional, technical, and design specs) and drive them through a development process.
• Mandatory (Tech skill 2) – Must have hands-on experience working with APIs — either defining requirements for API products or collaborating closely with engineering on API design and documentation
• Mandatory (Tech skill 3) – Must have experience working cross-functionally with engineering, design, sales, and support teams
• Mandatory (Tech Skill 4) – Must be comfortable moving between technical conversations (including API-level) and business-level discussions
• Mandatory (Company) – Must come from a Product company (not a services/consulting/agency background)
• Mandatory (Domain) – Must have domain experience in one or more of: Rewards, Gift cards, E-commerce, Payments, or Fintech domain
• Mandatory (Communication) – Must have strong written and verbal communication skills.
• Preferred (Products) – Exposure to CMS, iPaaS, or integration products Skills: product manager,documentation,cms,communication,sales,design,fintech