Product Manager

Designation: Chief Manager Prime Mortgages L6M

Department: Prime Mortgages - Product

Reporting To: Product Head

Role Purpose -

To drive the end-to-end product lifecycle of Home Loan products, including product design, pricing, policy enhancements, customer experience, portfolio growth, profitability, digital transformation, and market competitiveness. The role will focus on building customer-centric mortgage solutions that support business growth while balancing risk and regulatory requirements.

Key Responsibilities -

1. Product Strategy & Development -

• Identify market opportunities and customer needs through research and on ground connections
• Design innovative product propositions to improve acquisition and retention
• Define product roadmap aligned with business objectives
• Prepare management dashboards and board presentations
• Coordinate with cross functional teams for project delivery Sales, Credit, Risk, Operations, Technology, Compliance & marketing
• Drive new product launches and implementation initiatives

2. Portfolio Growth & Profitability -

• Monitor portfolio performance, profitability, yield, and spreads
• Recommend pricing strategies considering competition, cost of funds, and risk
• Improve customer lifetime value through cross-sell and upsell initiatives

3. Policy & Process Management -

• Work with Credit and Risk teams to enhance underwriting policies
• Introduce policy changes to improve approvals without compromising asset quality
• Simplify customer journeys and reduce turnaround time (TAT)
• Drive straight-through processing and digital onboarding initiatives

4. Digital & Technology Initiatives -

• Partner with Technology teams for:
• LOS (Loan Origination System) enhancements
• Digital sourcing journeys
• API integrations
• E-KYC and digital documentation
• AI-based eligibility and underwriting solutions
• Lead automation initiatives to improve operational efficiency

Desired Qualifications -

• MBA from a reputed institution/ CA

Experience -

• 8-10 years in Home Loans, Mortgage, Retail Assets, Product Management, Strategy, or Business Management

Functional Competencies -

• Home Loan Product Management
• Mortgage Industry Knowledge
• Pricing & Profitability Management
• Business Analytics
• Market Benchmarking
• Understanding of policy & underwriting
• Regulatory framework management