Product Manager

Responsibilities:

• Own the booking funnel and post-booking experience. Track every step from search to payment to confirmation, then cover what happens after booking, such as changes, cancellations, refunds, and trip reminders. Find where users drop off, and run experiments to remove friction at each stage.
• Drive personalization. Decide which signals (search history, past trips, preferred times, price sensitivity) shape what each user sees, and measure whether those changes lift bookings and repeat use.
• Lead RTC and short-route growth. Scale RTC operator coverage and short-route supply, making sure both are reliable and easy to find in the app. Design interventions specific to RTC and short-route users, and check that growth in these areas stays profitable and sustainable.
• Launch and scale vernacular experiences. Choose which Indian languages to launch first, automate translation and localization workflows so new languages can scale quickly, and keep optimizing the booking and post-booking experience in each language.
• Drive targeting, cohorting, and tailored experiences. Define and grow key segments, including students, women travelers, and pilgrims, and build tailored experiences for each. Measure conversion, repeat use, and trust for each cohort.
• Own metrics and experimentation. Define cohort-level and product-level metrics, run and judge A/B tests, and pair the numbers with user research before making decisions.
• Shape the ecosystem through GDS partnerships. Work closely with GDS (Global Distribution System) platforms to influence how the ecosystem evolves and to co-create industry-first features.
• Manage stakeholders and compliance. Align internal teams, and leadership on priorities, and make sure features follow data protection, consumer protection, and state transport rules.

Key Skills:

• End-to-end experience of multiple B2C product launches on both mobile and desktop is a must.
• Proficient in Product Development (writing user stories, product specs), PDLC, and Product Management (driving usage, optimization, etc.) on both Web and Apps.
• Apply AI tools to speed up research synthesis, draft specs and experiment plans, analyze funnel and cohort data, and prototype ideas, while checking outputs for accuracy before they reach decisions.
• Experience in running rigorous A/B tests across desktop, mobile web, and apps, defining product success metrics, regular monitoring, hypothesis development, and validation, etc.
• Strong data analysis capabilities and experience with Web and App analytics tools, heatmap tools like Google Analytics, Hotjar, Mixpanel, etc. Working knowledge of basic statistics and SQL
• Business acumen to appreciate how all aspects of business come together and understanding levers for business growth and profitability
• Comfort with ambiguity and with working on an MVP mode with fast iterations
• Preferably, Engineer with Software Development experience + MBA
• Hands-on product management experience of 2-3 years in high-growth consumer product companies.

Educational Qualification:

• Preferably - Engineer with Software Development experience + MBA

Experience:

• Hands-on product management experience of 2-3 years