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    Job · 21836724

    Ciklum logo

    Product Manager

    Ciklum · Remote · remote · Posted 9d ago

    Undisclosed5–10 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary
    As a Product Manager, become a part of a cross-functional development team engineering experiences of tomorrow. The Certinia PSA Technical Product Manager (based in India) will be part of the team responsible to improve usability, increase business efficiencies, and deliver enhancements and fixes to the Certinia PSA (SFDC) managed by the IE System Operations team.


    Responsibilities
    • Partner with diverse teams and business lines to bring innovative systems to life and ensure best in class governance and processes are being used
    • Act as the bridge between business and tech stakeholders to collect business needs, write technical stories and work with tech teams to test, validate and implement
    • Collaborate with system engineering for products you manage including design and integration ensuring they function optimally and meet business needs
    • Provide training and support adoption to the Salesforce.com systems user base
    • Provide technical and process support for inquiries on Certinia PSA
    • Support investigation and resolution of issues, concerns and general requests


    Requirements
    • BS/BA degree or combination of experience and formal education
    • 5+ years overall experience and 3+ years of experience in implementing or managing Certinia PSA
    • Technical Product Manager experience in requirement gathering, detailed user story writing, liaising with tech, testing and user testing support and business inquiries
    • Understand your teams technologies and be able to evaluate system designs and architecture as you participate in discussions
    • Ensure cross-collaboration between business and multiple engineering teams to deliver on shared objectives
    • Strong project management, stakeholder management and communication skills
    • Keen analytical and proven problem-solving skills with a detailed driven and results oriented approach


    Desirable
    • Salesforce.com administrator experience is a plus
    • Business acumen on revenue related operations such as order management, revenue recognition or billing is a plus
    • Based in Gurgaon or Pune is a plus, but open to other locations in India


    Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    IOTProduct EngineeringbsRevenue Recognitionproduct managermedical insurancemental healthProject ManagementOrder ManagementCommunication SkillsArchitectureStakeholder ManagementoperationssalesforceLegal

    About Ciklum

    Ciklum logo

    Ciklum

    IT Services & Consulting

    451

    employees

    2002

    24 years old

    London, England

    United Kingdom

    About

    Experience Engineering firm delivering innovative digital solutions and AI-driven technologies to address complex business challenges.

    Industries

    IT Services & ConsultingReal EstateTelecomFinTechEdTech

    Employee ratings

    177 reviews

    3.6/ 5

    Culture

    3.6

    Career growth

    3.3

    Work-life

    3.8

    Employees rate it well for

    Work Life Balance16Senior Management14Salary14Work Culture11Learning10

    Find them on

    WebsiteLinkedInAmbitionBox reviews

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