Product Manager

Role Summary:

Define and drive the vision, roadmap creation of value proposition for AI-led digital twins for large Data Centers / AI Factories. Develop differentiated offerings leveraging AI, Digital Twins, IoT, analytics, and automation platforms. Translate customer and market requirements into scalable solution frameworks, accelerators, and reusable offerings.

Define innovative offerings by working closely with product, delivery & GTM team and leveraging AI & Agentic AI, industry leading DC digital twin platforms and the systems provided by various OEMs providing critical equipment for Data centers (Infra, Power, Cooling, Facility operations etc.).

Key Responsibilities:

• Value proposition: Own and continuously refine the value proposition for digital twins in data center. Map product capabilities to specific customer pain points and quantify the business case & ROI framework
• Solution design: Lead end-to-end solutioning with customers and partners. Define the integration architectures with customer systems to the digital twin platform.
• Pre-sales & deal support: Engage directly in strategic deals lead solution demonstration, respond to RFPs/RFIs, present to customers and develop solution proposals
• Customer co-creation: Run structured discovery workshops, and co-innovation programs with key customers.
• Partner & ecosystem solutioning: Define and manage solution partner relationships and GTM playbooks with strategic partners
• Competitive & market intelligence: Track competitor positioning, analyst coverage and adjacent technology trends. Translate market signals into positioning and roadmap input
• Thought leadership: Represent HCLTech in industry forums, analyst interactions, partner ecosystems, and strategic customer engagements.

Required Qualifications & Expertise:

• 12-18+ years of relevant experience, with at least 10 years in data center operations, infrastructure engineering or DCIM/BMS/Digital Twin product management in a large enterprise or hyperscale environment
• Experience in one or more of the following domains:
• Direct and hands-on experience across the phases of data center Desing & Build, Planning, Operations and Optimization
• Deep understanding on the Design tools (like BIM/Revit), Simulation (CFD/Airflow), Virtual commissioning, Capacity planning, Hot/Cold aisle management, Power stranding & scheduled maintenance cycles
• Deep working knowledge of DCIM platforms (Sunbird DCIM, Nlyte, Schneider Ecostruxure IT etc.), familiarity with BMS systems (JCI, Siemens), understanding of EPMS (Schneider Ecostruxure Power, ABB Ability, Eaton Power Xpert)
• Understanding of cabling and network topology
• Strong understanding of data and analytics fundamentals, IoT data pipeline, OT control systems, sensors integration, messaging protocols and how AI is applied to the infrastructure operations (AI Ops, Predictive maintenance)
• Driven Sustainability and energy optimization initiatives
• Experience in leading executive-level customer conversations in a data center / critical infrastructure context.
• Bachelors degree in Electrical Engineering, Mechanical Engineering, Computer Science. MBA or advanced technical degree is a strong plus
• Industry certifications: CDCP / CDCS / CDCMP, RCDD, or equivalent. PMP or SAFe/Agile product certifications are plus

Preferred Qualifications:

• Experience in hyperscaler (AWS, Microsoft, GCP, Meta), large colocation (Equinix, Digital Realty), DC OEMs & platforms (Schneider Electric, Eaton, Vertiv, Carrier, JCI, Bentley) or enterprise multi-site DC environment
• Exposure to high-fidelity virtual twin with NVIDIA Omniverse, simulation tools (Cadence, Ansys), and IOT platforms (AWS, Azure)
• Knowledge of OT cybersecurity standards (IEC 62443, NIST CSF)
• Experience with sustainability and decarbonization roadmaps, carbon reporting (GHG protocol)
• Global exposure and experience working with cross-functional teams across geographies.