Product Manager

ZOOP. One is looking for a Product Manager with strong B2C product experience to drive the development and growth of consumer-facing products across motor insurance, vehicle financing and related mobility/fintech journeys. The ideal candidate has experience building and scalinghigh-volume B2C products, with a strong understanding of consumer behaviour, product funnels, experimentation and data-driven decision-making.

Responsibilities:

• Own the product vision, roadmap and execution for consumer-facing motor insurance, financing and mobility-related products.
• Identify customer problems and translate them into scalable product solutions that improve acquisition, conversion, engagement and retention.
• Own and continuously optimise keyB2C product funnels, including discovery, onboarding, eligibility, quote, purchase, payment and post-purchase journeys.
• Gather and prioritise requirements from customers, business stakeholders, partners and internal teams.
• Define product requirements, PRDs, user stories, use cases and acceptance criteria for engineering and design teams.
• Work closely with Engineering, Design and Data teams to drive products from ideation to launch and continuous optimisation.
• Use product analytics and customer insights to identify drop-offs, friction points and growth opportunities.
• Monitor key product metrics and conduct regular analysis of conversion, engagement, retention, transaction and consumption data.
• Design and drive A/B tests and product experiments to validate hypotheses and improve business outcomes.
• Conduct customer research, competitive benchmarking and market analysis to identify new product opportunities.
• Work with Data/Analytics teams to define dashboards, metrics and tracking requirements.
• Collaborate with Marketing, Sales and Business teams on product launches, GTM initiatives and growth experiments.
• Work with external clients, partners and stakeholders to understand their requirements and identify opportunities for product innovation and optimisation.
• Ensure products are designed and delivered in accordance with applicable insurance, financial services, data privacy and regulatory requirements.
• Continuously improve the product based on customer feedback, behavioural data, business performance and market trends.

Requirements:

• 3+ years of experience in Product Management, preferably in a high-growth B2C environment.
• Experience building and scalingconsumer-facing digital products with high transaction/user volumes.
• Strong understanding of product discovery, roadmap planning, prioritisation and product lifecycle management.
• Strong product analytics mindset with hands-on experience working with funnels, cohorts, conversion metrics and user behaviour data.
• Experience withexperimentation/A-B testingand data-driven product decision-making.
• Ability to convert ambiguous business/customer problems into clear product requirements and execution plans.
• Strong experience working cross-functionally with Engineering, Design, Data, Business and Operations teams.
• Excellent understanding ofAgile/Scrum product development methodologies.
• Strong communication, stakeholder management and problem-solving skills.
• Ability to operate effectively in afast-paced, high-ownership environment.

Preferred Experience:

Experience in one or more of the following domains will be an advantage:

• Motor insurance / InsurTech
• FinTech / digital lending/payments
• Automotive/mobility
• E-commerce
• Quick commerce
• Food delivery
• Marketplace platforms
• Consumer internet products
• Experience with insurance, financing, or claims is preferred but not mandatory.

Good to Have:

• Experience working at high-scale B2C consumer companies such as e-commerce, quick commerce, food delivery, mobility or fintech platforms.
• Demonstrated ownership of products with measurable impact on conversion, revenue, retention, engagement or customer experience.
• Strong understanding of consumer psychology and funnel optimisation.
• Ability to independently define problems, formulate hypotheses, analyse data and drive solutions.
• Experience taking products from01 or 1 to N.
• Strong SQL/product analytics exposure is a plus.
• Experience working with APIs, third-party integrations or platform products is an advantage.