Product Manager

Principal Purpose of Job:

The Product Manager is responsible for driving the product vision, strategy, and execution to deliver maximum value to customers and stakeholders. This role involves close collaboration with clients, business teams, and IT to prioritize and manage the product backlog, ensure accurate requirements, and facilitate the delivery of high-quality solutions in an agile environment.

Key Responsibilities:

• Ensure customer and stakeholder value is delivered by the product team.
• Collaborate with clients to develop new feature business cases.
• Manage and prioritize the product backlog by working with stakeholders for maximum efficiency.
• Evangelize and uphold agile practices and methodologies.
• Establish and ensure correct user story definition and acceptance criteria for the product backlog.
• Actively participate in release planning and contribute to PI planning.
• Prioritize backlog, define and decompose features and epics of the product into User Stories, and define acceptance criteria for Features.
• Attend all Product team events, Sprint Planning, and Sprint Demo for each team.
• Work directly with the delivery team to set clear expectations and to accept or reject deliverables.
• Facilitate cross-functional process gap analysis and recommend future state process enhancements to drive efficiency and quality improvements.
• Establish a product vision and roadmap to help position the organization for growth and scalability, effectively leveraging technology to drive automation and innovation.
• Work closely with Business Teams & other stakeholders to ensure requirements are well documented and meet the strategic objectives of the projects.
• Collaborate with the IT team to ensure solution architecture and workflow supports both the what and the how aspects of the work.
• Collaborate with Technical Product Owner/s and Technical Architect to continually mature the backlog, focusing on the profitability of the product (ROI).
• Work with Technical Product Owner/s to prioritize features and stories with external dependencies.
• Work effectively with others to remove delivery roadblocks.
• Escalate issues requiring executive attention promptly, supported by an objective assessment and recommendation.
• Identify risks and implement risk mitigation plans.
• Own end-user communication and training strategy on defined Products.
• Work with training development to ensure content effectively maps product capabilities to business process execution.

Required Skills & Qualifications:

• Bachelor's degree is required.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Analytical and strategic decision-making coupled with strong product planning and prioritization abilities.
• Very strong verbal and written communication skills.
• Experience using and/or creating JIRA, Rally, or VersionOne boards to track project scope.