Product Manager - Tools and Automation

Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! As a Product Manager, you will be responsible for defining and leading the product strategy for AI-driven user interactions, strategically integrating advanced capabilities within an evolving technological landscape. Leverage large language models (LLMs) to advance generative AI technologies, partner with cross-functional teams to navigate products through the entire lifecycle, bridging the technical and business domains.

Responsibilities Position Responsibilities

• Directly lead, develop, and coach a team of UX/UI/and Business Analysts, setting clear performance expectations, KPIs, and career development plans. Consistently hold 1:1’s and track performance across the product management team to ensure that organizational goals are met within the specified dates.
• Own the product strategy and roadmap for Google Operations user quality ranking systems.
• Establish product requirements and author comprehensive specifications, partnering with engineering teams to ensure the successful delivery of high-quality features and solutions.
• Conceptualize and execute go-to-market strategies in collaboration with business and operations users to drive the successful launch of new products.
• Optimize the activation funnel by leveraging data and user research to eliminate friction and accelerate time-to-value.
• Improve new user experience through discovery and promotion of core, differentiated features.
• Analyze key performance metrics and leverage data-driven insights to evaluate product health and identify opportunities for continuous improvement.
• Define key metrics for measuring ranking quality, relevance, and user impact. Design and build test strategy and other experiments to evaluate changes and make data-driven decisions.

Qualifications Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 8+ years of overall experience where you have worked on a technical product or project management.
• 2 years of experience in product management, taking technical products from conception to launch (0 to 1).
• 2 years of experience in consumer growth, delivering artificial intelligence (AI) products.
• 1 year of product experience with AI technologies, including large language models (LLMs).

Preferred Qualifications Preferred Qualifications

• 3 years of people management experience with direct reports.
• Experience driving product vision, go-to-market strategy, and design discussions.
• Experience managing day-to-day technical and design direction.
• Experience applying Machine Learning (ML) or automated agentic workflows to optimize processes or manage risk.
• Experience in designing, managing, and refining evaluation methods and success metrics for AI models and AI-powered products, converting performance insights into impactful product enhancements.
• Knowledge of user perspectives for AI products, with experience identifying pain points and translating user insights into refined and intuitive AI-powered user experiences.
• Ability to understand and predict emerging AI model capabilities and engage in credible, informed collaborations with technical teams.
• Ability to prepare and deliver compelling technical presentations to senior leadership, communicating product ideas and strategy.

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy. Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter. To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes. Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate[email removed].