Product Manager - Teradata CX Apps
Teradata · Hyderabad · onsite · Posted 1d ago
Not disclosed5–7 yrsfulltimeSourced from
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About this role
Our Company
At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.
What You'll Do
As Product Manager for CX Apps, you will own the strategy and execution for Teradata's real-time decisioning and campaign management capabilities, leading the transition of VCX and CIM from standalone enterprise applications into the decisioning and execution layer of a unified agentic CX platform. You will work directly with engineering, field, architecture, and customers to close the adoption and reference gap against competition, and deliver agentic experiences that prove the platform's value at scale.
You Will:
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.
Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.
What You'll Do
As Product Manager for CX Apps, you will own the strategy and execution for Teradata's real-time decisioning and campaign management capabilities, leading the transition of VCX and CIM from standalone enterprise applications into the decisioning and execution layer of a unified agentic CX platform. You will work directly with engineering, field, architecture, and customers to close the adoption and reference gap against competition, and deliver agentic experiences that prove the platform's value at scale.
You Will:
- Lead product strategy and roadmap for VCX and CIM, driving their evolution from legacy standalone apps into the Campaign Strategy and Real-Time Decisioning agents at the core of Teradata's agentic CX platform.
- Define agent architectures built on MCP and Vantage, with explicit go/no-go gates tied to conversion lift, setup time reduction, and real-time adoption growth across enterprise accounts.
- Own competitive positioning, building the proof point program, arming field and COE teams.
- Act as the connective tissue between engineering, field, and architecture, translating customer requirements into prioritized roadmap decisions while holding the integration contract with the data foundation layer.
- Present product vision and investment asks to senior leadership, framing architectural tradeoffs, adoption risks, and platform sequencing in materials that inform decisions, not just report status.
- 5+ years of product management experience with enterprise SaaS, CX, or decisioning platforms.
- Hands-on experience with or strong understanding of real-time decisioning, campaign management, or customer engagement platforms (e. g. , Pega CDH, Hightouch, Salesforce Marketing Cloud, Adobe).
- Familiarity with agentic AI architectures, MCP-based tooling, and orchestration frameworks.
- Demonstrated ability to engage technical customers, field teams, and architects to drive adoption and build references.
- Strong executive communication skills, able to frame strategy, tradeoffs, and investment asks in crisp written and verbal form.
- A clear point of view on how agentic AI reshapes enterprise CX, from episodic campaign management to always-on, decision-centric customer engagement.
- Comfort operating across legacy sustaining, active engineering transition, and field enablement simultaneously.
- Proven ability to translate customer pain into prioritized roadmap decisions and ship with urgency.
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.
Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
Sourced from foundit
Skills
MCP-based toolingPega CdhMarketing CloudCustomer Engagement PlatformsAdobeorchestration frameworksAgentic AI architecturesHightouchreal-time decisioningCampaign Management
About Teradata
Teradata
Software Product
2.4k+
employees
1979
47 years old
San Diego,California
United States
About
Teradata Vantage is the connected multi-cloud data platform for enterprise analytics that delivers actionable answers and predictive intelligence.
Industries
Software ProductInternetAnalytics & KPO
Employee ratings
472 reviews
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Culture
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Career growth
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Work-life
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